Registrar - PRN

Gadsden Regional Medical Center; Gadsden (AL); On-site; USD 35,000 - 48,000; Full time

Job summary

Gadsden Regional Medical Center in Gadsden, AL is hiring a Registrar to accurately capture demographic and insurance information and schedule procedures. You will pre-register patients, verify eligibility, obtain authorizations, and maintain complete patient records while delivering exceptional customer service.

The role emphasizes attention to detail, efficient patient flow, and clear communication with patients, families, and healthcare teams in a fast-paced hospital environment.

Qualifications

• Experience with patient registration and scheduling preferred
• Understanding of insurance verification processes
• Knowledge of medical terminology

Responsibilities

• Interacts with patients and families to provide courteous, timely assistance.
• Schedules procedures and pre-registers patients with demographics.
• Verifies insurance eligibility and secures authorizations.
• Collects and records patient financial responsibility.
• Communicates operative reports to physician offices.
• Maintains registration documentation and patient records.
• Collects co-pays and informs patients of financial obligations.
• Assists with understanding insurance requirements.
• Ensures patient identification with armband.
• Answers phone calls with professionalism.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Insurance verification

Attention to detail

Interpersonal skills

Healthcare terminology

Data entry

Education

Post-secondary education in medical office administration or healthcare administration

Tools

EHR systems

Registration software

Job description

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

• Interacts with patients and their families to address questions and provide courteous, timely assistance.


• Regulates schedules based on procedure requirements, physician availability, and staffing needs.


• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.


• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.


• Collects and records patient financial responsibility estimates as applicable.


• Communicates operative reports daily to appropriate physician offices.


• Compiles and organizes registration documentation to ensure completion of patient medical records.


• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.


• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.


• Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.


• Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.


• Answers and returns phone calls, addressing questions with professionalism and courtesy.


• Performs other duties as assigned.


• Maintains regular and reliable attendance.


• Complies with all policies and standards.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred


• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required


• 0-2 years of experience in a customer service role preferred

Knowledge, Skills and Abilities

• Knowledge of insurance verification and basic medical terminology.


• Ability to maintain accuracy and attention detail in a fast-paced environment.


• Familiarity with electronic health record (EHR) systems and registration software.


• Ability to manage sensitive and confidential information appropriately.


• Effective interpersonal skills to work with patients, families and healthcare teams.

Job Info

• Job Identification 163252


• Job Category Administrative Support


• Posting Date 09/09/2026, 01:58 PM


• Job Schedule Full time


• Job Shift Day