Registrar Office Manager: Student Records & Operations

Fairfield University; Fairfield (CT); On-site; USD 30,000 - 34,000; Full time

Job summary

Fairfield University is seeking an Office Manager, Registrar to oversee the Registrar’s Office operations, manage staff and student records, and ensure compliance with FERPA and university policies. The role supports daily workflows, data integrity, and effective service to students, alumni, faculty, and external agencies.

The position reports to the Senior Associate Registrar, coordinates with IT and Finance, and may involve supervising student workers, transcript processing, and enrollment

Qualifications

• Associate degree required; Bachelor’s preferred.
• At least 1 year of related experience in higher education.
• Experience with student information systems and records management preferred.

Responsibilities

• Oversee daily operations of the Registrar’s Office, including scheduling, correspondence, and supplies management.
• Provide front-line support to students, faculty, and staff with registration and academic records inquiries.
• Maintain office systems and databases to ensure efficiency and data integrity.
• Manage communications and respond in a timely manner.
• Assist with transcript processing, enrollment verifications, graduation applications, and calendar updates.
• Monitor the office budget and coordinate with Finance for reporting and compliance.
• Liaise with IT for SIS support and system improvements.
• Supervise and train student workers.

Skills

Communication

FERPA knowledge

Data entry

Recordkeeping

Confidentiality

Customer service

Problem solving

Education

Associate degree

Bachelor’s degree

Tools

Ellucian Banner/Workday

DocFinity

MS Office

Job description

Fairfield University is seeking an Office Manager, Registrar to oversee the Registrar’s Office operations, manage staff and student records, and ensure compliance with FERPA and university policies. The role supports daily workflows, data integrity, and effective service to students, alumni, faculty, and external agencies.

The position reports to the Senior Associate Registrar, coordinates with IT and Finance, and may involve supervising student workers, transcript processing, and enrollment