Registrar Office Assistant (Part-Time)

James Madison University; Harrisonburg (VA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Tuition Waiver Program

UREC Access

Pet Insurance

Holiday Breaks

Job summary

James Madison University’s Office of the Registrar seeks an Office Assistant (Part-Time) to support the Client Services Team with front desk coverage, transcript orders, and data entry in PeopleSoft.

The role is year-round, up to 29 hours per week, with no benefits, and requires strong customer service, attention to detail, and the ability to work with students, faculty, and families.

Qualifications

• Must have prior customer service experience, including phone, email, and in-person
• Proficient in Microsoft Word and Microsoft Excel
• Exceptional attention to detail and accuracy

Responsibilities

• Assist with answering phones, emails, and providing customer service coverage to our front desk
• Process transcript orders and assist current and former students with placing transcript orders
• Enter data into the PeopleSoft Student Administration System while ensuring data integrity, confidentiality, and accuracy
• Scanning documents into OnBase (document retention system)
• Work closely with students, faculty, staff, and parents/families
• Performs back-up duties for other team members as needed
• Performs other duties as assigned by supervisor, or designee

Skills

Customer service experience

Microsoft Word

Microsoft Excel

Attention to detail

Organizational skills

Multitasking

Independent and team work

Tools

PeopleSoft

FERPA

Job description

James Madison University’s Office of the Registrar seeks an Office Assistant (Part-Time) to support the Client Services Team with front desk coverage, transcript orders, and data entry in PeopleSoft.

The role is year-round, up to 29 hours per week, with no benefits, and requires strong customer service, attention to detail, and the ability to work with students, faculty, and families.