REGISTRAR - ED

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR is seeking an Admissions Registrar to greet patients, collect accurate demographics, and ensure smooth registration across hospital departments.

The role involves handling confidential information with care and representing the hospital with a professional image. A high school graduate with healthcare-related coursework or on-the-job training is preferred, along with at least one year of healthcare experience and strong computer and communication skills.

Qualifications

• A high school graduate with healthcare coursework or on-the-job training in hospital/medical office skills.
• Minimum one year experience in a healthcare setting preferred; proficiency in computer, written and verbal communication, telephone, cash handling and customer service.
• Requires six months on-the-job training to attain proficiency; orientation and training is age-specific.

Responsibilities

• Registers patients efficiently and ensures accurate demographic data for records and operating decisions.
• Acts as the first point of contact, provides information on hospital policies, and maintains confidentiality with staff and patients.

Education

High School Diploma

Healthcare courses

Job description

• High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills.

Experience

A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is Age Specific.

Physical

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.

JOB SUMMARY

Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.