REGISTRAR - ED

St. Bernards Medical Group; Jonesboro (AR); Hybrid; USD 32,000 - 42,000; Full time

Job summary

St. Bernards Medical Group seeks a Registration Clerk to ensure efficient patient check-in and accurate collection of demographics.

You will inform patients about hospital policies and help prepare records for operations decisions, while maintaining confidentiality and a professional image at the first point of service. The role requires attention to detail, diplomacy, and effective communication with patients, families, visitors and staff.

Qualifications

• Education: High School Graduate with health care courses or on-the-job training.
• Experience: 1 year in health care preferred; 6 months on-the-job training to reach proficiency.

Responsibilities

• Registers patients and collects accurate demographics for records and reports.
• Maintains confidentiality and presents a professional first impression to SBMC customers.
• Performs registration under the direction of the Manager of Admissions.

Skills

Healthcare experience

Computer skills

Written communication

Verbal communication

Telephone etiquette

Cash handling

Customer service

Education

High School Graduate

Health Care courses

Job description

JOB REQUIREMENTS

• Education High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills.
• Experience A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is Age Specific.
• Physical
  • This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
  • Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.

JOB SUMMARY

Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.