REGISTRAR - ADMITTING

Saint Bernards Medical Center; Jonesboro (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Saint Bernards Medical Center in Jonesboro seeks a hospital registrar to ensure efficient patient registration and accurate demographics collection. You will be the first point of contact, guiding patients through hospital policies and recording essential information with confidentiality and professionalism.

The role requires strong computer skills, clear written and verbal communication, and the ability to handle cash and phone inquiries.

Qualifications

• Minimum 1 year experience in a health care setting preferred.
• Proficient computer, written and verbal communication skills.
• Telephone, cash handling and customer service skills.
• Age 18+ and on the job training provided.

Responsibilities

• Arranges for the efficient and orderly registration of patients.
• Ensures accurate patient information is collected and policies explained.

Skills

Computer literacy

Written communication

Verbal communication

Telephone etiquette

Cash handling

Customer service

Education

High School graduate plus health care courses

Tools

FAX machines

Card embossers

Imprinting devices

Copiers

Printers

Computer terminal

Job description

JOB REQUIREMENTS

Minimum Age Requirement: 18 years of age or older

Education

High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills.

Experience

A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is age specific.

Physical

Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing/pulling wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

JOB SUMMARY

Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.