REGISTRAR - ADMITTING - WEEKENDS

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR, is seeking a Registrar to ensure the efficient registration of patients and accurate collection of demographics.

The registrar serves as the first point of contact, communicates hospital policies, and protects patient information with discretion. Responsibilities include coordinating with admissions, handling patient inquiries, and maintaining professional rapport with patients, families, staff, and SBMC personnel in a fast-paced hospital environment.

Qualifications

• High School Diploma or equivalent; health care courses or on-the-job training in hospital/medical office skills.
• Minimum one year experience in health care preferred.
• Requires 6 months on-the-job training to attain proficiency; orientation age-specific.

Responsibilities

• Register patients efficiently and ensure accurate collection of demographics.
• Inform patients about hospital policies and act as the initial point of service.

Education

High School Diploma

Job description

High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills.

Experience

A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is age specific.

Physical

Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing/pulling wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

JOB SUMMARY

Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.