REGISTRAR - ADMITTING

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro seeks a patient registrar to ensure efficient registration and accurate collection of patient demographics. You will inform patients of hospital policies and protect confidential information during the registration process.

The role requires professional interaction with patients, families, visitors and medical staff, handling sensitive data with discretion and maintaining a positive first impression at the admissions desk.

Qualifications

• High school diploma or equivalent with health care training.
• Basic computer, written and verbal communication skills.
• On-the-job training may be provided for hospital/medical office tasks.

Responsibilities

• Register patients efficiently and accurately, collecting demographic data.
• Inform patients about hospital policies and procedures at check-in.
• Maintain confidentiality and professional conduct with patients and staff.

Education

High School Diploma

Health care related training

Job description

High School Graduate plus Health Care courses or on the job training specific to Hospital of Medical Office skills.

Experience

A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, cash handling and customer service skills. Requires (6) months on the job training to adequately attain job proficiency. Orientation and training is age specific.

Physical

Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range, frequent walking, pushing/pulling wheelchairs up to 350 pounds, and sitting 50% of the time. Operates FAX machines, card embossers, imprinting devices, copiers, printers, and uses computer terminal; requires occasional lifting, stair climbing, and carrying up to 50 pounds; requires direct patient contact.

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

JOB SUMMARY

Arranges for the efficient and orderly registration of patients, ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Responsible for patient demographics utilized in the preparation of records and reports used in making operating decisions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, medical staff and SBMC personnel, registrar is responsible for a positive first impression of SBMC personnel as the initial point of service contact for SBMC customers. Job responsibility includes registration in any area under the direction of the Manager of Admissions.