Registrar

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Registrar to join their Emergency Room Registration team. This role involves acting as the first point of contact for patients, ensuring accurate registration in advanced systems like EPIC and EMTRAC. The ideal candidate will excel in customer service and possess a keen attention to detail, as they will validate insurance information and secure necessary consents. With a commitment to patient care and employee well-being, this position offers a chance to contribute to a mission-driven organization that values collaboration and innovation in healthcare.

Benefits

Prepaid Tuition Assistance

Comprehensive Benefits Program

Health and Wellness Programs

Qualifications

• High School Diploma/GED required, with customer service experience.
• Familiarity with medical terminology preferred.

Responsibilities

• Initial contact for patients, registering them in EPIC and EMTRAC systems.
• Validates insurance information and secures necessary consents.

Skills

Customer Service Experience

Medical Terminology

Attention to Detail

Education

High School Diploma/GED

College Degree

Tools

EPIC

EMTRAC

Job description

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title:

Registrar

Entity:

PMC

Department:

Emergency Room Registration

Location:

Penn Presbyterian Medical Center, 51 N 39th Street, Pennsylvania, Pa

Hours:

3rd shift

Summary:

The ED Registrar acts as the initial contact for patients and visitors to the Emergency Department. Registers patients in EPIC and/or EMTRAC systems. Secures signatures on consent, authorization, and financial agreement forms. Validates patient insurance information and ensures that billing information for technical and professional billing is complete and accurate.

Responsibilities:

• Certified for Registration Database
• Maintains clean efficient workstation
• Maintains 95% accuracy with EPIC or EMTRAC registrations
• Contacts external companies to verify patient’s employment and insurance information for Workmen’s Compensation cases, as required
• Greets/receives patients and refers to triage
• Obtain accurate demographic and insurance information, as well as verifying and validating insurance information
• Generate medical record number and past medical record information for patient
• Produces patient identification band
• Proficient with downtime procedures
• Periodically orients new personnel as required
• Alerts management team to problems (i.e., mass casualties, etc)
• Performs other duties in area of responsibility as assigned
• Prepares chart and delivers to treatment area
• Prepares shift report at end of each eight-hour shift to indicate any system outages, late arrivals or employee call outs
• Demonstrates a thorough understanding of managed care protocols and procedures
• Completes verification of insurance via HDX, EVS, and other insurance verification systems
• Obtains all necessary authorizations and consents for treatment and billing
• Collects co-pays at time of service

Education or Equivalent Experience:

• High School Diploma/GED (required)
• Customer Service Experience (required)
• Familiar with Medical Terminology (preferred)
• 1 year of experience in a healthcare setting (preferred)
• College degree (preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, or any other status protected by applicable law.