Registrar

Fayetteville State University; Fayetteville (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Fayetteville State University is seeking a Registrar to manage academic records, FERPA compliance, and graduation processes within the Office of the Registrar. You will oversee transcript requests, enrollment verification, and degree audits, while leading staff and optimizing course scheduling.

The role emphasizes data-driven decision making, institutional policy enforcement, and collaboration with faculty and administrators to support student success and timely degree attainment.

Qualifications

• Master’s degree from an accredited college or university.
• Minimum of five years of experience with student records and registration management systems at the institutional level.
• Managerial and supervisory experience at the level of the associate registrar or higher.

Responsibilities

• Lead overall management of the registrar's office, including records and processes.
• Develop and publish the academic calendar and university bulletin; schedule terms and optimize space usage.
• Oversee technology and data support for enrollment, outcomes reporting, and FERPA compliance.
• Drive process improvements and staff training in registration and records procedures.

Skills

Leadership

Organizational skills

Communication

Data analysis

Teamwork

Education

Master's degree

Tools

Banner

Job description

Hiring Range: Commensurate with Education and Experience

Overall Position Competency:

Overall Position Competency: Exempt Professional Staff (EPS)

Primary Purpose of the Organization:

The Office of the Registrar is part of the division of Academic Affairs and is responsible for all academic records, policies and procedures of the University. The Registrar reports to the Associate Vice Chancellor for Student Success and Enrollment Management. The office is responsible for registration processes, graduation and commencement processes, accurate record keeping of all students (current and alumni).

Primary Purpose of the Position:

The Registrar ensures and enforces compliance with all federal, state, and University regulations and policies, and is responsible for maintaining and enforcing institutional academic policies and FERAPA regulations The Registrar assists with the university’s graduation and commencement process to include CAPP , graduation clearance process, the event planning, runs degree audits as scheduled and/or as directed.

The Registrar’s Office provides primary oversight for the transcript requests, enrollment verification and National Clearinghouse processes to ensure accuracy and timely completion of task, transfer credit evaluation, collection and posting of grades, course and university withdrawals, and registration reinstatements.

40% Leadership: The Registrar is responsible for the overall management of the office including management of academic records and relevant processes, supervision of staff and directing the processes related to innovative course scheduling, optimization of course offerings, records management, degree verification, issuance of transcripts, data privacy, accreditation-compliant university bulletin/catalog, communications and collaboration for the design and implementation of commencement exercises.

20% Communication: The Registrar develops and publishes the academic calendar and the university bulletin, schedules each term, and manages utilization of learning spaces, collaborates to create optimized scheduling to support student success, manages the registration process, partners with academic administrators and faculty to facilitate and improve services to students to include registration, recognition of credentials, records policy, and ensures grades are recorded timely and accurately.

20% Technology and Data Support: The Registrar must have extensive knowledge of future-forward practices related to the work of a registrar for the purposes of compiling student statistical data, managing the registration process, and developing strategic plans for continuous growth in automation technology.

20% Process Improvements: The Registrar will conduct training for students, staff and faculty on registration and records processes and procedures. Maintains clearly written and easy to follow training materials in the office and on the office’s website. Will monitor data accuracy and oversee records maintenance (for instance address changes, grad changes, deceived student notification etc.).

Minimum Education And Experience Requirements:

• Master’s degree from an accredited college or university.
• Minimum of five years of experience with student records and registration management systems at the institutional level.
• Managerial and supervisory experience at the level of the associate registrar or higher.

Knowledge, Skills And Abilities:

Experience advising on academic policies and procedures and identifying operational, technological, and administrative improvements to enhance institutional efficiencies and promote student success.

Must have a record of effective and strong organization and administration skills with demonstrated ability to work both independently and as a team member; a commitment to a culture of diversity; demonstrated ability to develop internal and external strategic partnerships; extensive understanding of an integrated student information systems and databases to include Banner.

Demonstrate the capacity to lead in a complex environment with rapid change, be a team player committed to service excellence; and demonstrate knowledge of advanced and innovative approaches to degree attainment.

Preferred Qualifications:

• Six or more years of leadership experience at the associate registrar or registrar’s level.

Closing Date:

Open Until Filled: Yes

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Optional & Required Documents

• Cover Letter
• Resume/Curriculum Vitae
• Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)

• Other Document
• Other Documents Continued
• Other Documents Continued.

Constituent Institution of The University of North Carolina.