Registration Specialist

PeopleAdmin, Inc.; Las Vegas (NM); On-site; USD 23,000 - 28,000; Full time

Job summary

New Mexico Highlands University in Las Vegas, NM seeks a Registration Specialist to support the university's registration program and serve as the front desk receptionist.

The role handles online and on-site registration, maintains student records, assists with orientation, and coordinates communications with students, faculty, and staff in a professional, service-oriented environment.

Qualifications

• High school diploma or GED.
• Minimum 1 year of customer service experience in a public setting.
• Preferred experience in higher education.

Responsibilities

• Provide registration support for online and on-site students.
• Route incoming calls, emails, faxes; maintain records.
• Assist with orientation and department documentation.
• Maintain accurate student records and assist with commencements.
• Cross-train within department and handle on-call hours.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Please see Special Instructions for more details.

Position Information

Position

Position Registration Specialist

Full Time/Part Time

Full Time/Part Time Full Time

Job Type

Job Type Regular

Position Summary

This position is responsible for providing support to the registration program of the university and serves as the office receptionist. This position reports directly to the Assistant Registrar and/or the University Registrar.

This position is represented by a labor union and is subject to the terms and conditions of the Collective Bargaining Agreement upon completion of probationary period.

Duties and Responsibilities

• Provides registration support to all students to include online and remote learners;
• Responsible for creating and updating department documents;
• Provides informative support to the campus community and NMHU centers;
• Actively participates in New Student Orientation;
• Actively participates in an alternative work schedule to include noon hour registration;
• Responsible for all incoming calls, emails, faxes, etc.;
• Provides necessary administrative support to the Department;
• Maintains accurate student records;
• Actively participates in commencement related activities;
• Actively participates in Department cross-training;
• Maintains emotional control under stress;
• Performs other job-related duties as assigned.

Education

EDUCATION: High school diploma or GED.

Experience

EXPERIENCE: One (1) year of experience in customer service within a public setting.

Preferred Qualifications

• PREFERRED EXPERIENCE: Higher Education experience.

Special Conditions for Eligibility

• Must possess and maintain a valid New Mexico driver’s license;
• Must be willing to respond as needed on a "on-call" basis;
• Must be willing to routinely work evenings, weekends, holidays and odd hours;
• Must be willing to occasionally upgrade skills in order to meet changing job conditions.

Knowledge, Skills, and Abilities

• Knowledge and skills working with Microsoft Office products;
• Ability to effectively communicate both verbally and in written form;
• Ability to provide exceptional customer service;
• Ability to establish and maintain effective working relationships with faculty, students and staff.

Physical Demands

• Repetitive hand motion and prolonged use of computer;
• Sitting for extended periods of time;
• No or very limited physical effort required.
• Work is performed in a typical interior/office work environment;
• Work with frequent interruptions.

Pay Rate

Pay Rate $17.72 Hr.

Work Location/Campus Center

Work Location/Campus Center Las Vegas, NM Campus

EEO Statement

New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.

For disabled access or services call 505-454-3242 or email [e-mail]

Visit the link below for more information regarding affirmative action and equal opportunity:

Equal Employment Opportunity is THE LAW