Registered Wealth Management Client Associate

Jobtailor; New Jersey; On-site; USD 60,000 - 90,000; Full time

Job summary

Merrill is seeking a client service associate to support Financial Advisors in delivering tailored banking and investment solutions in New Jersey. You will serve as the primary contact for client requests, educate clients on services, and help ensure timely, accurate client materials.

You will work in a fast-paced environment, maintain strong relationships, and continuously learn about products, policies, and platforms such as Salesforce and Microsoft Office to enhance client experiences.

Qualifications

• FINRA SIE, Series 7, Series 66 (63/65 accepted) required.
• Advanced knowledge of investment products and financial services.
• Client-centric mindset with focus on results and client experience.
• Ability to learn and adapt to new information and technology platforms.
• Experience working with clients, delivering complex solutions, and maintaining excellent client experience.
• Comfortable in a fast-paced environment with evolving responsibilities.
• Detail oriented with strong judgment and discretion.
• Proficient in Microsoft Office and Salesforce.
• Excellent verbal and written communication skills.
• High School Diploma or equivalent required.

Responsibilities

• Provide client service support to potentially multiple Financial Advisors.
• Support enterprise strategic objectives, operational excellence goals, and client advocacy within the Financial Advisor's business.
• Customize solutions based on clients' specific needs.
• Serve as the most frequent point of contact within Merrill to address clients' service needs.
• Educate bank clients on the bank's service and banking offerings.
• Ensure timeliness, accuracy, and completeness in client materials.
• Follow up on client and Financial Advisor requests.
• Help ensure practices align with bank policies and procedures.
• Support operational excellence, protect bank clients, and manage risk.
• Identify, deepen, and maintain client relationships.
• Promote incorporation of banking into clients' day-to-day practices and communicate outputs to the Financial Advisor.
• Support day-to-day team activities and needs, including covering roles during absences or seasonal demand increases.

Skills

SIE

Series 7

Series 66

Client Relationship Management

Microsoft Office Suite

Education

High School Diploma / GED

Tools

Salesforce

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

• Provide client service support to potentially multiple Financial Advisors
• Support enterprise strategic objectives, operational excellence goals, and client advocacy within the Financial Advisor's business
• Customize solutions based on clients' specific needs
• Serve as the most frequent point of contact within Merrill to address clients' service needs
• Educate bank clients on the bank's service and banking offerings
• Ensure timeliness, accuracy, and completeness in client materials
• Follow up on client and Financial Advisor requests
• Help ensure practices align with bank policies and procedures
• Support operational excellence, protect bank clients, and manage risk
• Identify, deepen, and maintain client relationships
• Promote incorporation of banking into clients' day-to-day practices and communicate outputs to the Financial Advisor
• Support day-to-day team activities and needs, including covering roles during absences or seasonal demand increases

Requirements

• Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66)
• Possesses advanced industry knowledge and an understanding of investment products
• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
• Demonstrates a client-centric mindset, always acting in the best interest of the client
• Ability to learn and adapt to new information and technology platforms
• Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
• Comfortable operating in a fast-paced environment with changing and evolving responsibilities
• Detail oriented
• Commitment to continuous learning and professional growth
• Sound judgment and discretion when handling sensitive information
• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
• Professional verbal and written communication skills
• High School Diploma / GED / Secondary School or equivalent

Core Competencies

Demonstrates expertise in client service support and relationship management within the financial services sector, ensuring compliance with bank policies while delivering tailored solutions to meet client needs. Proficient in utilizing technology platforms and maintaining operational excellence to enhance client experiences.

Highest-signal resume keywords

• FINRA Securities Industry Essentials (SIE)
• Series 7
• Series 66
• Client Relationship Management
• Microsoft Office Suite

ATS Optimization Keywords

Hard Skills

• Investment Products Knowledge
• Client Service Support
• Operational Excellence
• Risk Management
• Detail Orientation

Soft Skills

• Client-Centric Mindset
• Strong Work Ethic
• Adaptability
• Professional Communication
• Enthusiasm

Certifications & Qualifications

• FINRA Securities Industry Essentials (SIE)
• Series 7
• Series 66

Industry Keywords

• Financial Advisors
• Client Advocacy
• Banking Services
• Operational Goals
• Continuous Learning

Tools & Technologies

• Salesforce
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint