Registered Pharmacy Technician - Patient-Focused Care Access

Family Health Source Medical Centers; DeLand (FL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Paid holidays

Employer-supported benefits

Opportunities for professional growth

Job summary

Northeast Florida Health Services, Inc. in DeLand, FL is seeking a full-time Registered Pharmacy Technician to join a Federally Qualified Health Center (FQHC) pharmacy team. You will work under a Pharmacist to ensure safe preparation, dispensing, and patient navigation of prescriptions and insurance coverage.

The role emphasizes accuracy, efficiency, and compassionate customer service in a community-focused environment. Experience with PioneerRx is preferred, and bilingual skills are a plus.

Qualifications

• High school diploma or equivalent.
• Current registration as a Pharmacy Technician with the Florida Board of Pharmacy.
• Minimum of one year of retail pharmacy experience.
• Experience billing prescription insurance claims and resolving third-party rejections.
• Strong computer skills and ability to work with pharmacy and electronic health record systems.
• Experience with PioneerRx preferred.
• PTCB or NHA Pharmacy Technician Certification preferred.
• Bilingual English/Spanish skills preferred.

Responsibilities

• Assist pharmacists with accurately and efficiently processing, preparing, filling, and dispensing prescriptions.
• Receive written and electronic prescriptions and refill requests, ensuring information is complete and accurate prior to data entry.
• Establish and maintain accurate patient profiles, including allergies, medications, insurance information, and other required information.
• Process prescription insurance claims and troubleshoot third-party billing rejections.
• Count, weigh, measure, pour, and reconstitute prescription medications within the Pharmacy Technician scope of practice.
• Accept and process patient payments.
• Assist patients with accessing available Patient Assistance Programs and other medication resources.
• Provide friendly, compassionate service to patients in person and over the phone.
• Support medication and supply inventory, including ordering, receiving, stocking, and identifying shortages.
• Monitor inventory for expired or outdated medications and assist with appropriate returns.
• Maintain a clean, organized, and properly stocked pharmacy environment.
• Protect patient confidentiality and comply with HIPAA requirements.
• Participate in continuous quality improvement and compliance initiatives.
• Work collaboratively with pharmacists, providers, clinical staff, and other members of the healthcare team.

Skills

Retail pharmacy experience

Customer service orientation

Bilingual English/Spanish

Communication skills

Detail oriented

Education

High school diploma or equivalent

Florida Board of Pharmacy registration

Tools

PioneerRx

Pharmacy software

Job description

Northeast Florida Health Services, Inc. in DeLand, FL is seeking a full-time Registered Pharmacy Technician to join a Federally Qualified Health Center (FQHC) pharmacy team. You will work under a Pharmacist to ensure safe preparation, dispensing, and patient navigation of prescriptions and insurance coverage.

The role emphasizes accuracy, efficiency, and compassionate customer service in a community-focused environment. Experience with PioneerRx is preferred, and bilingual skills are a plus.