Registered Nurse - Weekends Only

St. Dominic Health; Jackson (MS); On-site; USD 65,000 - 85,000; Full time

Job summary

FMOL Health is seeking a Transfer Center RN to coordinate safe and efficient patient transfers across Mississippi and Northeast Louisiana. You will use the EMR to document, communicate, and report transfer requests to providers and hospital staff while adhering to EMTALA guidelines.

Strong clinical knowledge and rapid decision-making are essential to ensure timely, quality patient care. Join a fast-paced, collaborative team dedicated to improving patient outcomes through coordinated transfers

Qualifications

• 3 years in general or specialty nursing practice.
• Associate's Degree in Nursing (ADN) is required.
• Current Registered Nurse license in Mississippi.

Responsibilities

• Coordinates and Manages Patient Transfer Requests: Expedites and coordinates all internal and external transfers to and from FMOLHS facilities; coordinates with transferring/receiving physicians and departments.
• Maintain Transfer Center Documentation and Compliance: accurately document transfers in the department database and transcribe interactions on calls.
• Customer Service: escalate issues per protocols, provide superior service, and build collaborative relationships.
• Patient Assessment and Triage: assess and triage level of care, and ensure timely transfers following trauma/stroke protocols.

Skills

Clinical nursing

Communication skills

Decision making

Education

Associate's Degree in Nursing (ADN)

Tools

EMR systems

Job description

Are you a nurse who wants to make an impact beyond the bedside? Bring your clinical expertise, sharp communication, and quick decision-making skills to our Transfer Center, where every call and every decision ensures patients get the right care at the right time. Serving Mississippi and Northeast Louisiana, our team plays a critical role in coordinating safe, timely patient transfers—and in doing so, we directly improve patient outcomes every day.

Be part of a supportive, fast-paced, and rewarding environment where your skills truly make a difference. Help us deliver exceptional care across our region!

The Transfer Center RN will coordinate the safe and efficient transfer of patients with emergent or urgent medical needs in or out of the FMOL Health. This role requires strong clinical knowledge of pediatric and adult medical conditions, and the ability to assess and prioritize care based on the severity of illness or injury. The electronic medical record (EMR) is utilized to coordinate, document, communicate, and report each transfer request to providers, clinical staff, admissions, and house managers. Will serve as a resource for receiving facilities for compliance with transfer center guidelines. All Transfer Center communications and functions will follow EMTALA guidelines and patient throughput.

Responsibilities

• Coordinates and Manages Patient Transfer Requests

Expedites and coordinates all internal and external transfers to and from an FMOLHS facility. Coordinates transfer activities between a FMOLHS receiving physician, transferring physician and clinical and clerical FMOLHS departments. Maintain awareness of services and capabilities of all FMOLHS and non-FMOLHS facilities in support of the outreach efforts of the Transfer Center. Demonstrate time management skills, the ability to manage frequent interruptions, and able to quickly switch tasks with minimal delays in workflow. Facilitate communication and collaboration between hospitals, providers, other Transfer Centers, and transport teams to ensure smooth transitions between healthcare teams and facilities. Maintains familiarity with internal systems available and necessary in the performance of the job. Knowledge of multiple communications methods utilized by the department. Responsible for meeting departmental benchmarks related to call handling and transferring.

2. Maintain Transfer Center Documentation and Compliance

Correctly and accurately document all transfers and supporting information into the department database. Efficiently and accurately transcribe interactions on all calls and provide this information to relevant stakeholders such as physicians, Emergency Departments, external transfer centers, or hospital units. Import medical records and imaging from referring facilities to the EMR and provide medical records for transfers out to non-FMOLHS facilities. Comply with and maintain knowledge of regulatory and FMOLHS policy standards, including EMTALA and quality initiatives, while adapting processes to ensure compliance.

3. Customer Service

a. Ensure appropriate escalation of issues and problems as determined by departmental protocols.

b. Ability to provide superior customer service to facilitate positive patient experiences.

c. Build and maintain collaborative relationships with hospital staff, nursing units, and external healthcare providers to support quality patient care.

d. Quickly address and resolve any issues that arise during the transfer process.

e. Ensure appropriate escalation of issues and problems as determined by departmental protocols.

f. Serves the organization with honesty and integrity by complying with all organizational and departmental policies and procedures.

4. Patient Assessment and Triage

a. Demonstrate proficient knowledge of pathophysiology and disease processes of pediatric and adult patients.

b. Utilize clinical skills and knowledge to assess and triage the level of care, required service, and best facility for urgent and emergent transfers.

c. Maintain knowledge of trauma, stroke, and STEMI protocols. Collaborate with the Louisiana Emergency Response Team (LERN) to ensure quick acceptance at the closest location for trauma, stroke, and STEMI transfers.

d. Recognize critical patient conditions or deterioration in conditions requiring prompt decision making and notification of providers to minimize delays and ensure timely care.

Qualifications

Experience: 3 years in general or specialty nursing practice

Education: Associate's Degree in Nursing (ADN)

Licensure/Certification: Current Registered Nurse License in State of Mississippi