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City of Hope is seeking an RN, OP Supervisor in Scottsdale to lead the Outpatient Care Center infusion team and allied personnel. The role focuses on coordinating clinical and administrative activities to ensure safe, efficient, and compassionate cancer care delivery in our outpatient settings.
The successful candidate will oversee staffing, quality metrics, and collaboration with leadership to align departmental goals with City of Hope’s mission.
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.
The RN, Supervisor will lead the Medical Assistants, Admixture Infusion team's and others as needed in the effort of providing clinical services at the Outpatient Care Centers. The Supervisor will plan, lead, and coordinate activities and staff to attain highest quality and safety standards while maintaining effective operational and staffing controls. The Supervisor will work collaboratively and alongside other clinical and administrative leaders to consult on clinical practice, equipment needs, nurse recruitment and training, and clinical care concerns. The Supervisor has oversight of Outpatient Care Center Infusion Registered Nurses, Medical Assistants and other assigned support employees, safety and patient care processes, as well as flow, and promoting quality care for oncology patients during their treatment.
Ensures efficient patient flow, providing a positive and compassionate experience for patients, caregivers/families, and other Stakeholders.
Uses evidence based clinical knowledge to ascertain appropriateness of patient for evaluation and treatment.
Oversees the sites Quality Program in collaboration with the Director.
In collaboration with the Director, develops and executes departmental goals such that they support the organizational mission and strategic plan.
Assists with and coaches team on the execution of departmental processes, goals and Key Performance Indicators (KPIs).
Utilizes sound fiscal thinking to maintain financially sound operations on a daily basis.
Seeks opportunities for organization and workflow process improvement by consistently applying lean thinking to departmental operations to enhance and improve services.
Develops, tracks and improves upon department quality metrics.
Responsible for assisting in the development and implementation of department procedures, policies, and processes.
Facilitates development for both new and current direct reports in their roles by supporting ongoing employee growth.
Uses critical thinking skills to make independent judgements.
Performs other clinical duties as directed by leadership.
Collaborates with Lead RN to construct daily staffing schedules to ensure team is adequately staffed to provide patient care services.
City of Hope is an equal opportunity employer.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.