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City of Hope in Scottsdale is seeking an experienced Registered Nurse, OP Supervisor to lead the Infusion/Medical Assistant team in Outpatient Care Centers. The supervisor will plan, lead, and coordinate activities to attain high-quality, safe patient care and efficient operations.
The successful candidate will oversee infusion nursing staff, ensure patient flow, collaborate with leadership on practice improvements, staffing, and KPI monitoring.
City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life‑threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute‑designated comprehensive cancer center that is ranked top5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work.
City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The RN, Supervisor will lead the Medical Assistants, Admixture Infusion team’s and others as needed in the effort of providing clinical services at the Outpatient Care Centers. The Supervisor will plan, lead, and coordinate activities and staff to attain highest quality and safety standards while maintaining effective operational and staffing controls. The Supervisor will work collaboratively and alongside other clinical and administrative leaders to consult on clinical practice, equipment needs, nurse recruitment and training, and clinical care concerns. The Supervisor has oversight of Outpatient Care Center Infusion Registered Nurses, Medical Assistants and other assigned support employees, safety and patient care processes, as well as flow, and promoting quality care for oncology patients during their treatment.
The successful candidate: Ensures efficient patient flow, providing a positive and compassionate experience for patients, caregivers/families, and other Stakeholders. Uses evidence based clinical knowledge to ascertain appropriateness of patient for evaluation and treatment. Oversees the sites Quality Program in collaboration with the Director. In collaboration with the Director, develops and executes departmental goals such that they support the organizational mission and strategic plan. Assists with and coaches team on the execution of departmental processes, goals and Key Performance Indicators (KPIs). Utilizes sound fiscal thinking to maintain financially sound operations on a daily basis. Seeks opportunities for organization and workflow process improvement by consistently applying lean thinking to departmental operations to enhance and improve services. Develops, tracks and improves upon department quality metrics. Responsible for assisting in the development and implementation of department procedures, policies, and processes. Facilitates development for both new and current direct reports in their roles by supporting ongoing employee growth. Uses critical thinking skills to make independent judgements. Performs other clinical duties as directed by leadership. Collaborates with Lead RN to construct daily staffing schedules to ensure team is adequately staffed to provide patient care services.
City of Hope is an equal opportunity employer.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. Please note: City of Hope is committed to a safe and transparent hiring experience. Each of us at City of Hope believes in and is dedicated to turning hope into reality. Every researcher, nurse, doctor, administrative professional or IT specialist brings his or her unique creativity and talent to the fight against cancer, diabetes and other life‑threatening illnesses. Whether your interest is in the clinical, business, science or support service area, at City of Hope you will collaborate with the best and brightest colleagues, be challenged by engaging tasks and impact the lives of many people.