FlexStaff is seeking a bilingual Chinese (Cantonese and/or Mandarin) RN Educator to join our client's Licensed Home Care Services Agency team.
- Location: Flushing, Queens
- Salary: $90,000 - $130,000/year
Responsibilities
Quality Assurance & Clinical Outcomes Integration
- Analyze and monitor key clinical indicators, including falls, hospitalizations, re-hospitalizations, and other VBP/PAH-related metrics
- Identify trends, gaps in care, and high-risk populations to inform training priorities
- Integrate clinical outcomes data into all training topics, ensuring education is aligned with real-time performance and quality improvement goals
- Present findings and recommendations in CQI and QA committee meetings
RN Onboarding & Field Training
- Lead orientation programs for newly hired RNs, ensuring strong clinical and documentation foundations
- Conduct field training and mentorship, supporting new RNs in applying best practices in real patient settings
Ongoing RN Education
- Plan and deliver quarterly clinical training sessions for Visiting RNs, focusing on:
- Advanced assessment skills
- Disease management
- Prevention of Potentially Avoidable Hospitalizations (PAH)
- Documentation and compliance based on chart review findings
- Conduct annual RN in-service trainings to reinforce regulatory requirements, clinical standards, and best practices
- Perform annual in-home supervision visits to assess RN competency, documentation quality, and adherence to care standards
Competency & Performance Evaluation
- Assess staff competency following training sessions to ensure knowledge transfer into practice
- Use audits, supervision findings, and outcome metrics to evaluate training effectiveness
- Continuously refine training programs based on performance data and quality outcomes
Care Coordinator Training
- Develop and host monthly training sessions for Care Coordinators, focusing on:
- Identifying clinical red flags
- Strengthening communication with the clinical team
- Understanding the impact of coordination on patient outcomes and VBP metrics
- Incorporate current outcome data into training scenarios and case discussions
Training Development & Collaboration
- Partner with the Training & Development department to:
- Develop and update training materials for Home Health Aide (HHA) orientation and in-service programs
- Ensure consistency between RN-led clinical priorities and aide-level training content
- Create structured, outcomes-driven curricula and educational materials across all staff levels
Qualifications & Skills
- Language: Bilingual proficiency in English and Chinese (Cantonese and/or Mandarin) is required.
- Minimum of 2+ years of experience in a Home Care setting (LHCSA, CHHA, or MLTC).
- Experience with Quality Assurance, auditing, or clinical education is highly desirable.
- Licensed and registered in NYS as a Registered Professional Nurse
- Graduate of an accredited school of nursing with a diploma, baccalaureate, or master's degree
- Data-Driven Mindset: Ability to look at spreadsheets of raw numbers & understand the clinical story behind them.
- Presentation Skills: Confidence in public speaking and the ability to break down complex clinical concepts for non-clinical staff.
- Regulatory Knowledge: Understanding of NYS DOH regulations and VBP concepts.
- Proficiency with computer software and a willingness to learn EMR/EHR systems.
Benefits
- Competitive PTO and holiday package
- 401(k) with employer matching
- Health insurance, including medical, dental and vision
- Company-Paid Life Insurance
- Flexible Spending Accounts and Commuter benefits
- Free gym membership
- Hybrid work schedule
- Professional development & team bonding events
- Passionate staff and supportive leadership team
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).