Registered Nurse - Community Care Coordinator

Veterans Health Administration; Walla Walla (WA); On-site; USD 81,000 - 146,000; Full time

Benefits offered by this job

Paid Time Off

Federal pension and 401K

Health/vision/dental insurance

Licensure: unrestricted US RN license

Job summary

Veterans Health Administration is seeking a Registered Nurse - Community Care Coordinator to coordinate clinical care for Veteran referrals. You will guide disposition decisions based on clinical review, working within the Office of Community Care to ensure efficient, patient-centered outcomes.

The role emphasizes collaboration across VA Medical Centers, community facilities, and VISN teams to streamline transitions of care, with a Monday–Friday schedule and comprehensive federal benefits.

Qualifications

• Must hold an unrestricted registered nurse license in the United States.
• Experience coordinating complex patient referrals and transitions of care.
• Knowledge of VA referral processes and community care options.

Responsibilities

• Coordinates care for Veteran referrals through clinical review and triage, ensuring options align with clinical guidelines.
• Collaborates with community and VA facilities to facilitate smooth transitions of care and reduce barriers.
• Reviews pre-consult testing, labs, imaging and records to support timely referrals and continuity of care.
• Supports providers with daily coordination and reports on consult trends and system issues using the nursing process.

Education

Registered Nurse license (unrestricted, US)

Job description

Registered Nurse - Community Care Coordinator

• Department: Department of Veterans Affairs

The Clinical Nurse Coordinator position is located within the Office of Community Care, which is a clinical service under the Chief of the Office of Community Care. The primary function of this position is to provide clinical care coordination for Veteran referrals. This includes making recommendations for the disposition of Veteran medical care and services based on clinical review.

Key Responsibilities

Duties include but are not limited to: Executes position responsibilities that demonstrate leadership, experience, and creative approaches to the management of complex patient care referrals. Care will be provided in the least restrictive, most cost-effective manner, through use of outpatient utilization management criteria, clinical practice guidelines, clinical pathways and developed triage tools.

Assist with significant collaboration between community and VISN healthcare personnel in the transition of veterans through the VA Healthcare system. Clinical Nurse Coordinator will provide quality and performance analysis and report on consult trends and systems issues through the utilization of the nursing process.

Clinical Nurse Coordinator is responsible for the triage and care coordination of complex patients, works closely with Veterans to ensure smooth transition of care to community or VA facilities and care related to referrals, improvement meetings and service meetings. Communicates with Veterans their health care options including local VA, other VA Medical Centers and the community based on eligibility criteria for community care per the National Directives.

Clinical Nurse Coordinator processes all indicated referrals ensuring necessary pre-consult testing, labs, imaging and clinical records associated with the referral are reviewed and documented. Clinical Nurse Coordinator will provide support to providers daily: coordinating dual care with community and other VA facilities.

Clinical Nurse Coordinator will work closely with Medical Support Assistants during the referral coordination process, ensuring Veterans are scheduled for care timely. Works closely with VA Medical Centers, contracted facilities and community facilities to remove obstacles that would impede the Veteran from utilizing all available services they are eligible to use.

Assist in the development/expansion of local referral coordination teams at each VISN facility, as directed by supervisor.

Benefits and Compensation

VA offers a comprehensive total rewards package:

• VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards
• Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
• Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
• Licensure: 1 full and unrestricted license from any US State or territory
• Work Schedule: Monday-Friday, 8:00am-4:30pm
• Telework: Not Available
• Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Note: The National League for Nursing Accrediting Commission/NLNAC changed its name to ACEN in May 2013.

ACEN's website may be utilized to verify accredited programs using automated inquiry processes; however, for verification of any nursing program's accreditation prior to 1998, an automated inquiry cannot be used and ACEN must be contacted directly via their email contact information on the ACEN website to verify.) Note: In order to grant credit towards an appointment based on foreign nursing education higher than the associate degree level, formal degree equivalency validation from a recognized degree equivalency evaluation agency accepted by VA such as the International Consultants of Delaware (ICD) must be obtained.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $80912 – $145558/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-28.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.