Registered Nurse - Community Care Coordinator

Veterans Health Administration; Columbia Township (MO); On-site; USD 71,000 - 142,000; Full time

Benefits offered by this job

Paid time off

Retirement plan

Health insurance

1 full and unrestricted license

Job summary

Veterans Health Administration in Columbia, Missouri seeks a Full-Time Registered Nurse - Community Care Coordinator to manage care coordination for Veterans, triage requests, and ensure timely access to community care. The role emphasizes patient education, collaboration with the care team, and documentation per VA guidelines.

The CC Coordinator works within the Office of Integrated Veteran Care and reports to the Department of Veterans Affairs, delivering high-quality care across direct and

Qualifications

• General nursing duties and coordination skills required.
• Ability to assess, plan, implement, and evaluate patient care.

Responsibilities

• Coordinate care focusing on patient education, self-management, and satisfaction.
• Collaborate with interdisciplinary team to influence care outcomes.
• Support quality improvement initiatives and service-level outcomes.
• Guide Veterans through care options across VA and community care.

Job description

Registered Nurse - Community Care Coordinator

• Department: Department of Veterans Affairs

Thank you for your interest in the Full-Time Registered Nurse - Community Care Coordinator position for Buttonwood Drive Clinic- within the Harry S. Truman Memorial Veterans' Hospital - Columbia, Missouri. This vacancy is open only to current federal employees within Harry S. Truman Memorial Veterans Hospital - Columbia, Missouri.

Key Responsibilities

General Description of Assigned Duties: Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements, and evaluates the effectiveness of the Veteran's care. Serves to support delivery of high quality, timely care to the Veteran receiving services in the community.

Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team.

Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.

Functions or Scope of Assigned Duties: The Community Care (CC) Coordinator Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. The nurse demonstrates proficient practice and decision-making, deliberate planning, and critical thinking skills.

The CC Coordinator possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines.

The CC Coordinator uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community. The CC Coordinator serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.

The CC Coordinator supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services.

The CC Coordinator will work collaboratively within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan, reviewing medical documentation from community providers, communication of care coordination needs, and supporting the Veteran through the completion of the episode of care.

The CC Coordinator will influence care outcomes by collaborating with members of the interdisciplinary team both within the Veterans Affairs (VA) and in the community. The CC Coordinator will comply with VA-mandated processes and use of health information solutions that serve to assess, document, exchange, and track care coordination information.

The CC Coordinator will utilize delegation of authority, if applicable, to function at their highest level of role performance and align high-quality care with key performance indicators to ensure practice standards meet patient care needs. Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care. Fosters a safe and supportive environment conducive to the professional development of health care professionals.

Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations. Responsible for the documented outcomes at the program or service level. Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Full-Time; Monday to Friday 0800-1630 Telework: Not Available Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $71493 – $141751/yr.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.