Registered Nurse-Traveling Veteran Coordinator

Veterans Health Administration

Battle Creek (MI)

On-site

USD 82,000 - 141,000

Full time

2 days ago

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Job summary

The Battle Creek VA Medical Center within the Veterans Health Administration is hiring a Registered Nurse to serve as Traveling Veteran Coordinator in Community Care Service. You will coordinate care across VA facilities, triage referrals, and educate Veterans and families.

As part of an interdisciplinary team, you will be the primary contact for Veterans and caregivers, manage travel-related care, and ensure timely access to services.

Qualifications

Current, unrestricted RN license in any US state or territory.
Experience coordinating complex care or case management for Veterans.
Ability to work with an interdisciplinary team and demonstrate professional communication.

Responsibilities

Execute streamlined triage and direct timely, coordinated care for Traveling Veterans.
Serve as the primary point of contact for Veterans and families or caregivers.
Liaise between Veterans and VA facilities to manage care throughout the process.
Coordinate care for traveling Veterans, including education, self-management, and customer satisfaction.
Collaborate with the interdisciplinary team and uphold customer service principles.

Skills

Care coordination

Communication

Teamwork

Customer service

Education

RN license

Job description

Registered Nurse-Traveling Veteran Coordinator

Department: Department of Veterans Affairs

The Battle Creek VA Medical Center is currently recruiting for a Registered Nurse to be our Traveling Veteran Coordinator within Community Care Service.

Key Responsibilities

The Registered Nurse Traveling Veteran Coordinator will be responsible for: Executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. Bringing principles and theory with limited application of critical thinking skills. Assisting Veterans requiring complex care coordination or specialized case management services.

Serves as the primary point of contact these Veterans and their families or caregivers and communicates with the health care team while leading complex care coordination and case management efforts. Serves as a liaison for the Veteran between VA facilities and is responsible for managing the care of the Veteran throughout the process.

Assumes responsibility for the coordination of care for traveling Veterans either vested in another Veterans Affairs (VA) facility and traveling to the local catchment area, or traveling outside of the local catchment area, focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Supports the medical center's mission to improve timely access to care.

Work collaboratively as a member of the interdisciplinary team, makes caring for the Veteran their priority while in the work setting, and demonstrates customer service principles in all aspects of work. Demonstrates positive, effective communication skills and professional behaviors that promote cooperation and teamwork with internal and external customers. Handles conflict and problems in dealing with any consumer group appropriately and in a constructive manner.

Demonstrates integration of biopsychosocial concepts, cognitive skills, and technically competent practice while providing care to clients. Assesses, plans, implements, and evaluates care based on age-specific components Other duties as assigned by supervisor.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday- Friday 8:00 am to 4:30 pm Telework: Not Available Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $81934 – $140677/yr.

What is the application deadline?

Applications close on 2026-10-02.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.