Registered Nurse Care Coach

CircleLink Health; Dallas (TX); Remote; USD 80,000 - 100,000; Part time

Job summary

An innovative health care provider is seeking passionate registered nurses to join their remote team. In this part-time role, you'll coach Medicare patients with chronic conditions, helping them manage their health effectively. Your responsibilities will include utilizing specialized software to connect with patients, implementing care plans, and ensuring they receive necessary preventive measures. This role offers flexibility and the chance to make a real difference in patients' lives while working from the comfort of your home. If you're tech-savvy and dedicated to improving patient outcomes, this opportunity is perfect for you.

Qualifications

• Current RN license required with 3+ years of experience.
• Proficiency in electronic health records and web applications.

Responsibilities

• Call Medicare patients monthly to provide education and coordinate care.
• Connect patients with community resources and close care gaps.

Skills

Fluent in English

Self-directed

Strong communication skills

Critical thinking

Organizational skills

Technology proficiency

Education

Current, unrestricted Compact License

3+ years experience as a Registered Nurse

Proficiency with electronic health records

Tools

Care management software

Electronic health records

Job description

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This is a remote role. CircleLink Health is looking for passionate, tech savvy registered nurses to work remotely and serve patients enrolled in Medicare’s Chronic Care Management Program. In this part time role (20-25 hrs. per week), an RN Care Coach will be assigned a group of patients that they will be following and calling each month. In these monthly calls you will provide education, coordinate care, close preventive care gaps, and coach on strategies for self-management to keep them out of the hospital.

Key Responsibilities

• Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis
• Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies
• Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made
• Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc.
• Conduct Transitional Care Management activities to high risk patients discharged from the hospital and the ER to reduce unnecessary readmissions.
• Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc.
  
  

Requirements

• Fluent in English
• Self-directed, able to work independently with little supervision while meeting performance metrics
• Passion for nursing and improving patient outcomes
• Good with technology and eager to learn and use new software
• Excellent organizational and time management skills
• Strong communication and telephonic skills
• Strong critical thinking and problem solving skills
  
  

Education And Experience

• Current, unrestricted Compact License
• Proficiency with electronic health records and web based applications
• 3+ years experience as a Registered Nurse
  
  

Preferred Education And Experience, But Not Required

• Case Management or Chronic Disease Management experience highly preferred
• Certified Diabetes Educator
• Experience with Motivational Interviewing or other behavior change communication techniques
  
  

Scheduling And Other Requirements

• RN needs a STRONG internet-connected computer
• Minimum of 20-25 hours of availability per week required
• This role cannot be held alongside a full-time position
• You will commit to your own schedule using our software
• Work must be completed on weekdays between 9am-6pm ET. Evening hours are NOT available.
• This is a 1099 contract position with no end date. Care coaches are responsible for their own taxes and insurance.
  
  

Benefits

Compensation:

Care Coaches can earn up to $45.00 per hour. Compensation is paid at the rate of $15.00 per initial Clinical Encounter per patient per month. A clinical encounter occurs after two criteria are met: a patient has a successful clinical call and the patient has 20 minutes or more of time in their chart timer.

• Ex: If in one hour you called and spoke with 3 patients and spent 20 minutes with each of them, your pay for that hour would be $45.00 per hour ($15.00/pt reached x 3)
• Ex: If in one hour you called and spoke with 2 patients and spent 30 minutes with each of them, your pay for that hour would be $30.00 ($15.00/pt reached x 2).
  
  

Pay Timing

Monthly via direct deposit, 40 days after the last day of the month of service. This is due to the time it takes Medicare to process reimbursements, but your monthly pay is guaranteed after the month is over.

About CircleLink Health

CircleLink Health is a company of passionate clinicians, technologists and business people tackling the $600B problem of preventable chronic and post-acute complications. We’re building a world-class Care Management platform to enable providers while accelerating the shift to preventative care instead of status quo reactive care. Learn more about us here.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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