Regional Workforce Development Manager

Vantage Aging; Boardman Township (OH); Hybrid; USD 50,000 - 58,000; Full time

Benefits offered by this job

13 Company Paid Holidays

21 days of PTO

Medical, Dental, Vision health plans

Company paid Short-Term Disability & 1

Long-Term Disability

403(B) Retirement Saving Plan with 401

Job summary

VANTAGE Aging seeks a Career Coaching and Program Supervisory professional to lead participant counseling, develop IEPs, and document progress in the CRM system to ensure program compliance and strong outcomes.

You will also drive outreach to recruit low-income adults 55+, develop host sites, manage office operations, and supervise staff participants while coordinating with Paylocity and Office 365 tools in a hybrid Ohio-based role with regular regional travel.

Qualifications

• Bachelor's degree in business, education, social sciences, or related field.
• Minimum of 3 years of relevant client- or public-facing professional experience.
• Minimum of 3 years of experience utilizing the Microsoft Office Suite.

Responsibilities

• Oversee and provide career counseling, assess participant skills and goals, and update Individual Employment Plans (IEP) twice yearly.
• Develop outreach plans to recruit diverse participants aged 55+ and enroll eligible individuals.
• Lead daily office operations, supervise staff participants, and maintain proficiency in CRM, Paylocity, and Office 365.

Skills

Supervisory experience

Client-facing experience

MS Office proficiency

Education

Bachelor's degree in business, education, or related field

Tools

CRM software

Paylocity

Office 365

Job description

Who We Are

VANTAGE Aging is a nonprofit organization dedicated to empowering older adults, a group too often overlooked in today’s world. We provide comprehensive programs that support every aspect of life, from nutritious meal and grocery assistance to volunteer opportunities, community engagement, and job training designed to help individuals succeed in today’s workforce. Our culture is collaborative and rooted in community. At VANTAGE Aging, we believe our differences make us stronger, and we are committed to fostering a welcoming, compassionate environment where everyone can thrive.

What We Do

The Senior Community Service Employment Program (SCSEP) is the nation's oldest program to help low-income, unemployed individuals 55+ receive job training and a path to employment. SCSEP is administered by the US Department of Labor. VANTAGE Aging operates SCSEP in 34 counties across Indiana and 38 counties in Ohio. This role requires regular travel (2-3 days/ week) within Trumbull, Mahoning and Ashtabula counties.

Responsibilities

Career Coaching and Job Readiness:

Oversee and provide career counseling to participants, assessing their skills, barriers, interests, and goals to determine the most viable path to unsubsidized employment. Develop, review, and update an Individual Employment Plan (IEP) with participants twice yearly, ensuring the plan clearly outlines the necessary training, service activities, and placement milestones required for successful transition out of SCSEP. Conduct job development and business outreach activities proactively to secure unsubsidized job openings that align with participant IEPs, focusing on placement outcomes and meeting required program performance measures. Ensure all counseling sessions, IEP updates, training progress, and job placement efforts are thoroughly and accurately documented in the CRM system to maintain program compliance and facilitate performance tracking.

Program Recruiting and Outreach Tasks:

Develop and execute outreach plans to identify and recruit diverse participant sources, ensuring enrollment goals are consistently met. Source, evaluate, and enroll eligible low-income individuals aged 55+ into the program. Conduct proactive host agency development, recruiting and securing non-profit host sites, and ensuring comprehensive participant orientation, including all required safety reviews. Lead community promotion and marketing of SCSEP through presentations, written materials, and media engagement to achieve project site. Communicate program information verbally and in writing to varied and culturally diverse audiences.

Managerial Tasks:

Lead daily office operations and manage all administrative functions by delegating appropriate responsibilities to staff participants. Select, train, and directly supervise staff participants, fostering a high-performing positive office environment. Maintain proficiency in key computer applications, including, but not limited to CRM, Paylocity, and Office 365, and be responsible for training staff participants on all necessary office technology and data systems. Exercise sound independent judgment to identify, document, and resolve complex or non-standard operational issues; prepare accurate and timely administrative and program reports.

Requirements

• Minimum of a bachelor’s degree in business, education, social sciences, or a related field required; equivalent work experience will be considered
• Minimum of 3 years of relevant client- or public-facing professional experience required, with at least one (1) year of supervisory or team leadership experience strongly preferred.
• Minimum of 3 years of experience utilizing the Microsoft Office Suite in a professional setting
• Knowledge of key social service and employment resources within the assigned territory is preferred.

Compensation and Benefits:

• 13 Company Paid Holidays
• 21 days of Paid Time Off (PTO)
• Medical, Dental, Vision Health Benefits
• Company paid Short-Term Disability & Long-Term Disability
• 403(B) Retirement Saving Plan, with company match
• Salary: $50,000/year
• Hybrid Remote: 1 day in the office, 1-2 days working from home, other days regional travel.

Equal Employment Opportunity VANTAGE Aging is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. VANTAGE Aging does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.