Regional VP of Operations & Growth

Europcar; United States; Remote; USD 180,000 - 270,000; Full time

Benefits offered by this job

Medical, Vision, Dental, 401k,Employee

Employee Discounts

Referral bonus

Company-paid Life Insurance

Company-paid AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car is seeking a Regional Vice President of Operations who leads with energy, owns the numbers, and builds General Managers into leaders across a broad region of airport locations.

You will drive revenue growth and profitability, set regional strategy, mentor leaders, and ensure service and presentation standards meet company expectations while managing HR and vendor relationships. Extensive travel is required. A Bachelor’s degree is essential and an MBA is preferred.

Qualifications

• Bachelor’s degree required; MBA preferred.
• 8–10 years of progressive operations management experience, including multi-location leadership.
• Car rental or related service industry experience strongly preferred.

Responsibilities

• Owns full operational and financial accountability for all locations within the region, driving revenue growth and profitability against company targets.
• Provides strategic leadership to the region, ensuring operational efficiency and achievement of financial and sales targets at every location.
• Trains, mentors, and manages General Managers across all assigned locations.
• Sets regional operational strategy in alignment with overall company goals and objectives.
• Reviews and establishes location-level goals in Service, Sales, and Utilization, ensuring alignment with company-wide objectives.
• Partners with the Managing Director, USA to confirm regional goals and objectives prior to enactment.
• Maximizes revenue while minimizing and controlling costs across the region.
• Investigates claims of deceptive sales practices and reports findings to the Managing Director, USA for review.
• Ensures the appearance and operational standards of all assigned locations meet company presentation and service expectations.
• Monitors customer service performance via NPS to ensure company standards are consistently maintained across the region.
• Facilitates and enforces all company policies and procedures across the region.
• Monitors regional sales performance and identifies opportunities for improvement.
• Reviews pricing and fleet availability with the Pricing Department and location General Managers to optimize regional performance.
• Leads all phases of Human Resources management for the region, including recruiting, discipline, training, performance reviews, and scheduling of location leadership.
• Formulates and monitors action plans to drive continuous improvement in service and operational performance.
• Addresses and resolves elevated customer issues within the region.
• Ensures a safe working environment across all locations within the region.
• Represents the company in dealings with regional vendors, partners, and stakeholders.
• Develops succession plans and leadership pipelines for General Manager and other key location roles within the region.
• Travels extensively throughout the region to support locations, coach leadership, and drive performance.

Skills

Rental car industry knowledge

Executive communication

Multi-unit leadership

Financial P&L management

Strategic planning

Detail-oriented

Travel extensively

Education

Bachelor’s degree

MBA preferred

Job description

Fox Rent A Car is seeking a Regional Vice President of Operations who leads with energy, owns the numbers, and builds General Managers into leaders across a broad region of airport locations.

You will drive revenue growth and profitability, set regional strategy, mentor leaders, and ensure service and presentation standards meet company expectations while managing HR and vendor relationships. Extensive travel is required. A Bachelor’s degree is essential and an MBA is preferred.