Regional VP, Customer Success — Healthtech Leader

Innovaccer; United States; On-site; USD 250,000 - 275,000; Full time

Benefits offered by this job

Generous Paid Time Off

Best-in-Class Parental Leave

Comprehensive Insurance Coverage

Recognition & Rewards

Job summary

A leading healthcare technology firm is seeking a mid-senior level RVP-Customer Success to oversee implementation initiatives and enhance client engagement. The ideal candidate has over 7 years of experience in Healthtech, strong analytical skills, and a passion for improving healthcare through technology. Responsibilities include driving product adoption and ensuring client satisfaction. The position offers generous PTO, comprehensive insurance, and competitive parental leave.

Qualifications

• 7-10+ years working in Healthtech managing executive relationships with healthcare organizations.
• Highly proficient written/verbal English communication and interpersonal skills.
• Strong customer service skills, able to identify problems and formulate solutions.

Responsibilities

• Oversee all implementation activities, including customer and partner integrations.
• Drive product adoption and increase patient enrollment efforts across client organizations.
• Manage client issues and escalations while collaborating with cross-functional teams.

Skills

Healthcare relationship management

Analytical problem-solving

Customer service

Written/verbal communication

Technological adaptability

Education

Bachelor's degree in a relevant field

Job description

A leading healthcare technology firm is seeking a mid-senior level RVP-Customer Success to oversee implementation initiatives and enhance client engagement. The ideal candidate has over 7 years of experience in Healthtech, strong analytical skills, and a passion for improving healthcare through technology. Responsibilities include driving product adoption and ensuring client satisfaction. The position offers generous PTO, comprehensive insurance, and competitive parental leave.