Regional Vendor Governance Advisor (Hybrid)

MetLife; Cary (NC); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health plan

401(k) with employer match

Life insurance

Disability coverage

Job summary

MetLife’s Global Business Solutions (GBS) team is hiring a Vendor Management Governance Advisor to support regional vendor management governance and enablement. The role focuses on applying enterprise standards, reporting, and process adherence across regions, acting as a trusted governance resource for Vendor and Engagement Managers, and collaborating with Procurement and risk teams.

The position emphasizes governance excellence, data-driven insights, and stakeholder enablement, with a hybrid

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3–5+ years in Vendor Management, Procurement, Governance, Third Party Risk Management, Operations, Compliance, or related field.
• Strong organizational, coordination, and project management skills.
• Ability to manage multiple priorities and stakeholders in a matrixed environment.
• Excellent verbal and written communication abilities.
• Ability to interpret policies, standards, procedures, and governance requirements.
• Ability to use AI to improve speed, quality, and efficiency across a broad range of day-to-day tasks.

Responsibilities

• Serve as a regional representative of the Vendor Management Center of Excellence.
• Promote consistent adoption and execution of vendor management standards, templates, processes, and operating requirements.
• Provide guidance regarding vendor segmentation, governance requirements, and vendor management responsibilities.
• Monitor adherence to vendor management standards and identify areas requiring remediation or additional support.
• Support ongoing improvement of vendor management practices through feedback, standardization efforts, and continuous improvement initiatives.
• Produce reporting and insights related to governance participation, adherence, vendor performance trends, and program effectiveness.
• Support development and maintenance of dashboards, scorecards, metrics, and management reporting.
• Analyze governance data to identify trends, risks, adoption challenges, and improvement opportunities.
• Escalate governance concerns, program risks, and material issues to leadership as appropriate.
• Support and participate in regional governance forums, leadership updates, and management presentations to communicate key risks and trends.
• Provide day-to-day support and consultation to Vendor Managers, Engagement Managers, Procurement, and business stakeholders.
• Support delivery of training, awareness, coaching, and enablement activities.
• Assist with onboarding of new Vendor Managers and Engagement Managers.
• Partner with regional TPRM teams to for general support and to form regional communities of practice and knowledge-sharing activities.
• Support coordination across Procurement, Third Party Risk Management, Legal, Compliance, Finance, Technology, and business functions.
• Support governance activities throughout the vendor lifecycle, including onboarding, segmentation, governance reviews, performance monitoring, transitions, and offboarding.
• Assist stakeholders in navigating governance processes and escalation requirements.
• Monitor lifecycle activities and support compliance with governance expectations.
• Support implementation of new governance initiatives, tools, reporting capabilities, and operating model enhancements.
• Identify opportunities to improve efficiency, automation, governance effectiveness, and data quality.
• Contribute to development of best practices, guidance materials, and supporting documentation.
• Support adoption and usage of VM tools, reporting capabilities, automation opportunities, and data quality improvements.

Skills

Organizational skills

Project management

Verbal and written communication

Policy interpretation

AI-assisted work

Analytical problem-solving

Multi-stakeholder coordination

Education

Bachelor’s degree or equivalent experience

Job description

MetLife’s Global Business Solutions (GBS) team is hiring a Vendor Management Governance Advisor to support regional vendor management governance and enablement. The role focuses on applying enterprise standards, reporting, and process adherence across regions, acting as a trusted governance resource for Vendor and Engagement Managers, and collaborating with Procurement and risk teams.

The position emphasizes governance excellence, data-driven insights, and stakeholder enablement, with a hybrid