Regional Utility Sales Manager

RDO Equipment Co.; Phoenix (AZ); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Quarterly bonus potential

Comprehensive benefits package

Training and development

Job summary

RDO Equipment Co. seeks a regional sales leader for the Utility Sales Professionals across the Phoenix region. You will develop and implement the sales plan and maintain a customer relationship process to achieve lasting brand and store loyalty.

The role offers a competitive compensation package including a $110,000–$125,000 annual salary with quarterly bonus potential and a comprehensive benefits package, with training and development opportunities to advance within the organization.

Qualifications

• Experience leading sales teams in retail/equipment sectors.
• Strong customer service and communication skills.
• Ability to develop and implement regional sales plans.
• Proficiency with CRM systems and reporting tools.
• Bachelor's degree or higher preferred; sponsorship not offered.

Responsibilities

• Lead store and regional operations, motivating the sales team.
• Direct and motivate a professional sales team to achieve objectives.
• Manage CRM activity, expense reporting, and cross-functional reporting.
• Ensure policies are followed across store and region.
• Advise sales team through prospecting, closing, and campaigns; develop goals and forecasts.
• Coach on needs/features/benefits, closing, territory management, negotiating, product knowledge, productivity, and gross margin.
• Create and monitor annual sales department benchmarks and budgets.
• Ensure customer satisfaction, collaborate with other departments to resolve issues, and maintain positive relationships.
• Lead teams to leverage manufacturers' products/programs to gain market share.
• Manage inventory and assets; maintain effective communications through meetings.
• Foster an engaged work environment with accountability and teamwork, focused on customer service.
• Lead and manage activities to ensure positive customer experience and uphold company values.

Skills

Leadership

Sales leadership

Customer service

Verbal communication

CRM experience

Team management

Analytical skills

Education

College degree preferred

Tools

S2 CRM

Job description

This individual will provide leadership in motivating, managing, and evaluating the Utility Sales Professionals across the region. They will develop and implement the sales plan and maintain a customer relationship process in an effort to achieve lasting brand and store loyalty.

$110000 - $125000 / year

Compensation & Benefits:

• Quarterly bonus potential
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:

• Demonstrate leadership in all aspects of the store and throughout the region.
• Direct and motivate a professional sales team to accomplish the company's objectives.
• Manage the activity in our CRM (S2) expense reporting, and cross-functional reporting (i.e. service, parts, etc.).
• Accountable for ensuring all RDO Equipment Co. policies and procedures are followed within the store and throughout the region.
• Advise sales team throughout the sales process, including but not limited to prospecting and closing; performing research and acquiring information on target customers; developing goals, quotas, and forecasts; analyzing sales statistics; and developing sales campaigns.
• Coach and mentor sales team on the following topics; including but not limited to needs/features/benefits, closing, time and territory management, negotiating, product knowledge, productivity, and gross margin.
• Create and monitor annual sales department benchmarks and budget, in alignment with the organization's financial and operational objectives.
• Ensure customer satisfaction. Work with the sales team to know the customer's current and future expectations and work with all departments to resolve customer concerns.
• Lead the sales team to effectively understand and use manufacturers' products and programs to attain acceptable market share levels.
• Manage inventory and assets.
• Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
• Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
• Ensure that the company/location reputation and image in the community is consistent with RDO Integrated Controls Core Values, and that business relationships with all stakeholders are not compromised.
• Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
• Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Previous supervisory/management experience
• Industry and/or heavy equipment retail sales experience
• Solid understanding of local market conditions
• Excellent customer service skills
• Excellent oral and written communication skills
• Strong computer skills
• College degree preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.