Summer Teller Internship, North Region

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Travel reimbursement after mileage threshold is met

Job summary

A regional banking institution is seeking a Summer Teller Intern in Pittsburgh. As an intern, you will provide exceptional customer service, processing various financial transactions including deposits, withdrawals, and loan payments. The role requires multitasking abilities and strong arithmetic skills. Applicants must have a high school diploma or GED and a valid driver's license. This position will support multiple branches and requires travel for training. Competitive internship experience in a professional banking environment offered.

Qualifications

• Valid driver's license and access to a reliable vehicle is required.
• Ability to travel as needed for training.
• Ability to travel as needed to training.

Responsibilities

• Process transactions through the teller equipment on retail and corporate accounts.
• Meet established referral goals.
• Maintain cash flow and security for drawers and terminals.
• Manage a teller window while balancing records.
• Provide quality customer service in an efficient manner.
• Count money accurately and use arithmetic skills.
• Use computer systems to access account information and process transactions.
• Attend required training to develop product knowledge and guidelines.
• Provide quality customer service and maintain professional appearance and conduct.
• Support risk management and comply with regulatory laws and company procedures.

Skills

Customer service skills

Multitasking

Arithmetic skills

Computer literacy

Multitasking

Communication

Education

High school diploma OR GED

Job description

The Summer Teller Intern serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs. As an intern and member of the Regional Banking Team, you will be responsible for supporting multiple branches within the region as needed. Travel reimbursement is provided after a specific mileage threshold is met. Must have a valid state issued driver's license and reliable vehicle.

Education and Experience Requirements:

• High school diploma OR GED required.
• A valid driver's license and access to a reliable vehicle is required.
• Ability to travel as needed to training.

Essential Functions:

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.