Regional Technical Advisor

Ladders

United States

Remote

USD 101.000 - 161.000

Vollzeit

Vor 6 Tagen
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Benefits dieser Stelle

Medical and dental options
Life and AD&D insurance
Disability coverage
Parental leave
Employee discount programs
401k with company contributions
Stock Acquisition Plan

Zusammenfassung

Ladders is seeking a Regional Technical Advisor to join a leader in the Manufacturing & Automotive space. This role supports industrial automation systems and provides hands-on technical guidance across customer sites in the US region.

Remote in the US with travel up to 80% is required. Compensation ranges from $100,500 to $160,800 annually, focusing on reliable service delivery, strong customer relationships, and lifecycle support growth.

Qualifikationen

  • 8+ years of hands-on experience in industrial automation.
  • Deep understanding of electrical systems, programming, and troubleshooting.
  • Willingness to travel over 80% of the time in the US, plus some international travel.

Aufgaben

  • Execute medium- to high-complexity service activities for distributed control systems.
  • Drive customer satisfaction through quality technical execution and clear communication.
  • Identify service growth opportunities by assessing system performance and lifecycle status.
  • Strengthen field service capabilities through mentoring and leading site activities.
  • Maintain knowledge of new technologies to support advanced technical issues.

Kenntnisse

Industrial automation
DCS
SCADA
PLCs
Troubleshooting
Customer communication

Tools

DCS
SCADA
PLCs

Jobbeschreibung

For our client, we are seeking a Regional Technical Advisor to join the team of a leader in the Manufacturing & Automotive space.


This role will support industrial automation systems and provide hands‑on technical guidance across customer sites in the region. The position is focused on delivering reliable service execution, strengthening customer relationships, and helping identify opportunities to expand lifecycle support. It also requires close collaboration with field teams and customers to resolve complex technical issues and improve overall service capability.


Location: Remote - US based candidates only, no visa sponsorship available


Compensation: $100,500 – $160,800 annually


Responsibilities


  • Execute medium- to high-complexity service activities for distributed control systems

  • Drive customer satisfaction through quality technical execution and clear communication

  • Identify service growth opportunities by assessing system performance and lifecycle status

  • Strengthen field service capabilities through mentoring and leading site activities

  • Maintain knowledge of new technologies to support advanced technical issues


Qualifications


  • 8+ years of hands‑on experience in industrial automation

  • Deep understanding of electrical systems, programming, and troubleshooting

  • Proficient in working with DCS, SCADA, and PLCs

  • Willingness to travel over 80% of the time in the US, plus some international travel

  • Comfortable with physical tasks like lifting and on‑site repairs

  • Current work permit for the USA


Benefits


  • Choice between two medical and two dental plan options

  • Company paid life and AD&D insurance

  • Short- and long-term disability coverage fully funded by the company

  • Paid parental leave and employee discount programs

  • 401k with company contributions and an Employee Stock Acquisition Plan

  • Dynamic and supportive team environment focused on technical growth


Our client is an equal opportunity employer.

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