Regional Support & Guest Experience Specialist

National Corporate Housing; Marietta (GA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with discretionary match

Life insurance, disability coverage

Paid time off and holidays

Wellness program

Corporate apartment use when available

Inclusive, diverse culture

Job summary

National Corporate Housing is seeking a Regional Support Specialist to provide multi-market support across a growing region. You will drive guest satisfaction, manage property and vendor relationships, and support internal operations to improve regional efficiency.

The role requires strong administrative skills, a proactive mindset, and experience in corporate housing or hospitality, with opportunities to interact with global teams and contribute to 360-degree service offerings.

Qualifications

• High school diploma or equivalent required.
• Multitasker with strong attention to detail and follow-through.
• Clear, professional, and responsive communicator.
• Exceptional organizational and administrative abilities.
• Proficient in reservation systems and data entry.
• Comfortable running meetings, taking notes, and managing multiple priorities.

Responsibilities

• Audit property and guest ledgers to ensure accurate billing and timely payments.
• Support vendor payments: post invoices, electronic payments, and expedite as needed.
• Review and approve market invoices and general ledger entries.
• Execute lease agreements, including renewals and terminations, in coordination with properties.
• Serve as point of contact for property partners and build strong vendor relationships.
• Communicate renewal offers and deliver notices to vacate when appropriate.
• Maintain accurate data in internal management systems for sales and service.
• Evaluate market trends and guest feedback to identify regional improvement opportunities.
• Support internal processes, including promotional supply ordering, contests, and meeting coordination.
• Manage regional meeting agendas, lead L10 meetings, and take notes.
• Track and manage office leases, partnering with Legal and Accounting teams as needed.
• Handle special projects and assist with tasks as assigned by leadership.

Skills

Multitasking

Attention to detail

Communication

Organizational skills

Data entry

Reservation systems

Education

High school diploma

Tools

Reservation systems

Data entry

Job description

National Corporate Housing is seeking a Regional Support Specialist to provide multi-market support across a growing region. You will drive guest satisfaction, manage property and vendor relationships, and support internal operations to improve regional efficiency.

The role requires strong administrative skills, a proactive mindset, and experience in corporate housing or hospitality, with opportunities to interact with global teams and contribute to 360-degree service offerings.