Regional Support Specialist

The Atchison Group Inc.; Marietta (GA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with discretionary match

Company paid life insurance

Short term disability

Long term disability

Paid time off

Wellness program

Complimentary corporate apartments

Job summary

National Corporate Housing seeks a Regional Support Specialist to deliver multi-market support across the Southeast region from the Marietta area. You will manage property and vendor relationships, oversee billing operations, and support internal teams to improve regional efficiency.

The role emphasizes guest satisfaction, data accuracy, and proactive coordination of lease activities, invoicing, and meetings.

Qualifications

• High school diploma or equivalent.
• Proven multitasker with strong attention to detail and follow-through.
• Excellent communication and organizational abilities.
• Proficient in reservation systems and data entry.

Responsibilities

• Audit property and guest ledgers for accurate billing and timely payments.
• Process vendor payments and manage invoices.
• Review market invoices and general ledger entries.
• Execute lease agreements including renewals and terminations with properties.
• Serve as point of contact for property partners and vendors.
• Coordinate renewal notices and vacate communications.
• Maintain data in internal systems for sales and service.
• Monitor market trends and guest feedback for regional improvements.
• Assist with meetings, agendas, and regional project tasks.

Skills

Multitasking

Attention to detail

Communication

Organizational skills

Education

High School Diploma

Tools

Reservation Systems

Data Entry

Job description

• Pay or shift range: $20.25 USD to $22.30 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Customer Service
• Full-Time
• Requisition #: REGIO001326

Description

Regional Support Specialist

National Corporate Housing | Home, Wherever You Are

National Corporate Housing is seeking a highly organized Regional Support Specialist to provide multi-market support across a growing region. This dynamic role focuses on driving guest satisfaction, managing property and vendor relationships, supporting internal operations, and enhancing regional efficiency. The ideal candidate has strong administrative skills, a proactive mindset, and a background in corporate housing or hospitality.

At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.

Expectations for Success:

• Audit property and guest ledgers to ensure accurate billing and timely payments
• Support vendor payments: post invoices, initiate electronic payments, and expedite as needed
• Review and approve market invoices and general ledger entries
• Execute lease agreements, including renewals and terminations, in coordination with properties
• Serve as point of contact for property partners and build strong vendor relationships
• Communicate renewal offers and deliver notices to vacate when appropriate
• Maintain accurate data in internal management systems for sales and service
• Evaluate market trends and guest feedback to identify regional improvement opportunities
• Support internal processes, including promotional supply ordering, contests, and meeting coordination
• Manage regional meeting agendas, lead L10 meetings, and take notes
• Track and manage office leases, partnering with Legal and Accounting teams as needed
• Handle special projects and assist with tasks as assigned by leadership

What Makes This Role Unique?

• Direct impact on the performance and success of multiple markets
• Collaborative cross-functional work with property partners, vendors, and National teams
• Fast-paced and varied responsibilities that blend operations, service, and strategy
• Opportunity to build relationships across the company and region

Who You Are:

• High school diploma or equivalent required
• Proven multitasker with strong attention to detail and follow-through
• Skilled communicator—clear, professional, and responsive
• Exceptional organizational and administrative abilities
• Proficient in reservation systems and data entry
• Comfortable running meetings, taking notes, and managing multiple priorities
• Competitive compensation structure
  • $20.25- $22.30/hr
• Medical, dental, and vision insurance options
• 401k plan with discretionary match
• Company paid life insurance, short term disability, and long term disability
• Supplemental life insurance, critical illness, accident, and identity theft protection
• One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
• Inclusive Awards and Recognition Program
• Vacation, sick, and floating holidays
• Paid time off
• Wellness program
• Complimentary use of corporate apartments for vacation or travel (when available)
• National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.

Additional Information:

Will not provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.