Regional Supply Base Lead - Escalation & Recovery

Creation Technologies; St. Peter (IL); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Performance-based bonuses

Benefits

Job summary

Creation Technologies is seeking a Supply Base Manager to lead regional and local supplier performance management, escalation, and recovery planning across defense, medical, and tech markets. The role emphasizes working with cross-functional teams to improve delivery reliability and quality while ensuring compliance with customer requirements.

Based in the US with 50–60% travel, you will engage with high-risk suppliers, coordinate audits, and drive continuous improvement within a global supplier

Qualifications

• Bachelor’s degree in Supply Chain Management, Operations, Business, Engineering, Quality, or related discipline preferred.
• Minimum 5 years of experience in Supply Chain, Materials Management, Procurement, Supplier Management, Operations, Quality, Engineering, or related manufacturing environment.
• Experience should include supplier performance management, escalation, MRP planning, purchasing, inventory management, shortage recovery, supplier quality, or manufacturing operations.

Responsibilities

• Lead supplier performance management activities, including scorecards, business reviews, corrective action follow-up, and trend analysis.
• Serve as the lead escalation point for critical shortages, decommits, responsiveness issues, capacity constraints, and quality disruptions.
• Coordinate cross-functional escalation teams to resolve supplier issues.
• Support supplier audits, factory visits, process reviews, and operational assessments.
• Develop and manage supplier recovery plans with clear action owners and dates.
• Communicate supplier risk, recovery status, and escalation needs to leadership and suppliers.

Skills

Supplier management

Escalation management

Cross-functional leadership

Communication

Analytical thinking

Executive updates

Education

Bachelor’s degree in Supply Chain Management

Tools

Oracle ERP

Kinaxis/Rapid Response

Microsoft Excel

Power BI

Microsoft Teams

Job description

Creation Technologies is seeking a Supply Base Manager to lead regional and local supplier performance management, escalation, and recovery planning across defense, medical, and tech markets. The role emphasizes working with cross-functional teams to improve delivery reliability and quality while ensuring compliance with customer requirements.

Based in the US with 50–60% travel, you will engage with high-risk suppliers, coordinate audits, and drive continuous improvement within a global supplier