Regional Supervisor

Summit Spine & Joint Centers; Augusta (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health insurance

Job summary

Summit Spine and Joint Centers is seeking a full-time Clinical Operations Manager to oversee day-to-day clinic and ASC operations across multiple Georgia locations. You will establish goals, policies, and systems while coordinating staff to ensure efficient patient flow and high-quality care.

The role requires at least one year of clinical experience, willingness to travel to all assigned sites, and preferred experience with eClinicalWorks.

Qualifications

• Minimum one year of clinical experience.
• Willingness to travel to all assigned locations.
• Experience using eClinicalWorks preferred.
• Bachelor’s degree preferred, or an equivalent combination of education, training, and experience.

Responsibilities

• Oversee day-to-day operations and training of all clinical and ASC staff.
• Monitor workload of receptionists, medical assistants, and fluoroscopy technicians.
• Coordinate shift breaks and ensure completion of daily tasks.
• Engage with providers and lead staff to maintain office flow and efficiency.
• Audit charts for MIPS, vital signs, and scanned documents.
• Ensure appropriate staffing for the day and manage attendance.

Skills

Clinical operations

Travel readiness

eClinicalWorks experience

Education

Bachelor’s degree preferred

Tools

eClinicalWorks

Job description

Company Overview

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi‑state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. Our clinic locations span Georgia, North Carolina, South Carolina, and Tennessee. Within SSJC, we operate independent care teams—Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia—to deliver high‑quality, patient‑centered care. As one of the nation’s largest single‑specialty practices, we prioritize collaboration, excellence, and support for our expanding teams.

Job Description Summary

This full‑time, benefited position reports to the Director of Clinical Operations and requires oversight of general clinic and ambulatory surgical center (ASC) operations. The incumbent establishes and implements departmental goals, policies, procedures, and systems.

Role and Responsibilities

Oversee day‑to‑day operations and training of all clinical and ASC staff at the assigned locations. Monitor the workload of receptionists, medical assistants, and fluoroscopy technicians, coordinate shift breaks, and ensure completion of all daily tasks. Engage with providers, lead receptionists, lab collectors, and lead medical assistants to maintain office flow and efficiency.

Specific duties expected to be carried out on a daily basis:

• Monitor staff customer service
• Handle patient complaints
• Input missing injection/referral orders
• Update incomplete histories of present illness
• Audit charts for MIPS and vital signs
• Audit charts for scanned documents (e.g., ORT, WC medications, bracing, ASC checkout)
• Correct prescription errors
• Create and maintain patient payment logs
• Deposit patient payments at the bank
• Ensure appropriate staffing for the day
• Manage staff call‑outs
• Track staff attendance and performance
• Take patient notes and pamphlets to referring providers
• Send liens to the PI team
• Collect DME inventory
• Check offices for organization and cleanliness
• Verify patient benefits if insurance coverage has changed
• Assist receptionists and medical assistants with daily tasks when short‑stopped

Requirements

• Minimum one year of clinical experience
• Willingness to travel to all assigned locations
• Experience using eClinicalWorks preferred
• Bachelor’s degree preferred, or an equivalent combination of education, training, and experience

Benefits

• Paid time off and holidays
• 401(k) match
• Health insurance