Regional Service Manager Remote Growth & Excellence

ABB; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

A global technology firm is looking for a Regional Service Manager in Cleveland, OH. This role involves supervising service engineers and ensuring high-quality delivery of services. Candidates should possess over 15 years of experience in Field Service and management, along with fluency in key business software such as SAP and SalesForce. The position allows for remote work and emphasizes building sustainable customer relationships. Excellent communication skills and authorization to work in the U.S. are necessary.

Qualifications

• 15+ years of experience in Field Service function or management roles.
• Transactional fluency in SAP, SalesForce, and Power BI applications.
• Must have a current visa or authorization to work in the United States.

Responsibilities

• Supervise a team of service engineers ensuring high-quality delivery.
• Drive service achievements through effective resource planning.
• Manage customer relationships for growth and satisfaction.

Skills

Field Service Management

Project Management

SAP

SalesForce

Power BI

Communication Skills

Education

4-year degree in Process Automation, Computer Science, or Engineering

Tools

800xA

Harmony/S+

ABB control systems

Job description

A global technology firm is looking for a Regional Service Manager in Cleveland, OH. This role involves supervising service engineers and ensuring high-quality delivery of services. Candidates should possess over 15 years of experience in Field Service and management, along with fluency in key business software such as SAP and SalesForce. The position allows for remote work and emphasizes building sustainable customer relationships. Excellent communication skills and authorization to work in the U.S. are necessary.