Regional Service Manager – Flygt Submersible Pumps (Hybrid)

Xylem Water Solutions Netherlands; Sanford (FL); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Company vehicle

Flex time off

Health, dental, vision

Job summary

Xylem Water Solutions Netherlands is seeking a Regional Technical Service Manager to lead Flygt submersible pump service operations across our Sanford, FL region and other assigned locations. You will direct field and shop activities, ensure high customer satisfaction, and drive Lean improvements with regional teams.

The role requires substantial experience with submersible pumps, fleet management, and team leadership, plus the ability to travel up to 60%.

Qualifications

• Bachelor Degree in related field or equivalent combination of education and experience
• Submersible Pump experience
• 3-5 years experience in service or rental fleet management
• Minimum 5 years of experience leading and managing a team
• 3-5 years in pumps, pumping systems, equipment rental or construction preferred
• Lean certification preferred or willingness to earn within 18 months
• Strong communication and organizational skills
• Ability to travel 30-60% with company vehicle authorization

Responsibilities

• Lead service operations regionally with focus on customer satisfaction
• Guide service efforts of Flygt and other Xylem brands in the region
• Review and manage service metrics (repair time, time to repair, quality)
• Provide supervision and training for shop and field service
• Interface with end-users to handle service problems and start-ups
• Coordinate scheduling of equipment, resources and staff for large projects
• Drive Lean-based process improvements and regional standards
• Collaborate with cross-functional teams to grow the region's profitability

Skills

Submersible pumps

Fleet management

Team leadership

LEAN principles

Communication

MS Office

Education

Bachelor degree or equivalent

Tools

MS Office

Job description

Xylem Water Solutions Netherlands is seeking a Regional Technical Service Manager to lead Flygt submersible pump service operations across our Sanford, FL region and other assigned locations. You will direct field and shop activities, ensure high customer satisfaction, and drive Lean improvements with regional teams.

The role requires substantial experience with submersible pumps, fleet management, and team leadership, plus the ability to travel up to 60%.