Regional Security Trainer

Sunstates Security; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Sunstates Security has an immediate opening for a talented and motivated Regional Security Trainer for our New York, NY regional office. The Regional Trainer will work with the local regional operations team to provide necessary training and instruction to internal employees.

This role will maximize training and education opportunities and will ensure training is impactful at the service level. This is a full-time (Monday - Friday), fully in-office position - NOT remote or hybrid.

Qualifications

• Excellent written and verbal communication skills.
• People-oriented with strong customer service.
• Ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office; PowerPoint and Teams.
• Experience in classroom instruction or related training environments.

Responsibilities

• Provide instruction to groups of 2–20 individuals, virtually or in-person.
• Plan and deliver orientation and training programs (1–2 classes per week).
• Develop and oversee regional training requirements and track completion.
• Maintain records of trainings and licensing documentation.
• Utilize LMS and other training systems and submit status reports.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Microsoft Office

Education

Certification training (instructor)

CPR instructor certification

Experience in classroom instruction

Tools

PowerPoint

Microsoft Teams

Job description

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Job Description:

Sunstates Security has an immediate opening for a talented and motivated Regional Security Trainer for our New York, NY regional office. The Regional Trainer will work with the local regional operations team to provide necessary training and instruction to internal employees. This role will work to maximize training and education opportunities and will ensure training is impactful at the service level.

This is a full-time (Monday - Friday), fully in-office position - NOT remote or hybrid.

This position offers a salary up to $75,000 (DOE) - PLUS - full medical, dental, vision, and life insurance coverage, a 401k plan with company match, generous PTO, tuition assistance, and more!

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide teaching and instruction to groups of 2-20 individuals both virtually and in-person.
• Plan, organize, and deliver orientation and training programs (1-2 classes per week depending on needs) for employees or customers.
• Offer specific training programs to help workers maintain or improve job skills.
• Present information with a variety of instructional techniques or formats, such as role playing, team exercises, group discussions, videos, or lectures.
• Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Maintain detailed records and proper documentation of all completed trainings and required licensing documentation.
• Effectively utilize 3rd party learning and development systems (LMS, Red Cross).
• Run and submit reports to the field on the status of training requirements.
• Assist in the development and oversight of annual and quarterly training requirements within the region.
• Evaluate program effectiveness and conduct opinion surveys or needs assessments.
• Monitor and respond to course comments and employee feedback.
• Communicate necessary information to supervisors, co-workers, and employees by telephone, in written form, e-mail, or in person.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

EDUCATION, EXPERIENCE & SKILLSETS DESIRED

• Preferred NY Security Guard instructor certification or ability to obtain upon hire.
• Preferred active CPR instructor certification or ability to obtain upon hire.
• Classroom Instructor training experience and/or equivalent combination of education and technical work experience.
• Previous experience in the security field or in law enforcement is highly preferred.
• Proficiency with the Microsoft Office Suite, including expert knowledge of PowerPoint and Microsoft Teams.
• Ability to work cohesively and collaboratively in a team-oriented environment.
• Excellent written and verbal communication skills.
• People-oriented personality with great customer service skills.
• Ability to multitask in a fast-paced environment while maintaining great attention to detail.
• May perform other duties as assigned by Management and in coordination with the Regional Manager.