Regional Security Operations Manager — Field Leadership

DK Security, Inc.; Troy (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Accident coverage

Critical illness

Hospital indemnity

Identity theft protection

Paid time off

401K

Job summary

DK Security in Michigan is seeking an Operations Manager to lead contract and temporary security services across the Southeast Michigan region, including Troy. The role emphasizes leadership, client relations, and field oversight for a busy security operation.

Qualified candidates will have strong supervisory background, ability to travel, and a commitment to meeting a 16-hour weekly billable target. A CPL is required for some positions; a flexible, hands-on manager is essential.

Qualifications

• Leadership or supervisory experience.
• Strong communication and organization skills.
• Ability to build client relationships.
• Willingness to travel within the region.
• Flexible work schedule and field duties.
• Must maintain 16 billable hours per week.
• Armed security experience or license (CPL) preferred.

Responsibilities

• Contract management: lead Supervisors and Officers across accounts.
• Maintain client relationships and internal communications.
• Ensure site visits are completed by Supervisors.
• Oversee uniform and equipment provisioning.
• Performance appraisals of subordinates within 14 days of anniversaries.
• Apply progressive discipline per policy after HR guidance.
• Foster client contacts and maintain consistent communication.
• Billable: average 16 hours per week in billable capacity.
• Coordinate CPR/First Aid/AED training for staff.
• Oversee temporary accounts and ensure MOUs are in place.

Skills

Leadership experience

Communication

Organization

Relationship building

Flexibility

Travel readiness

Billable hours

Education

High School Diploma or GED

Job description

DK Security in Michigan is seeking an Operations Manager to lead contract and temporary security services across the Southeast Michigan region, including Troy. The role emphasizes leadership, client relations, and field oversight for a busy security operation.

Qualified candidates will have strong supervisory background, ability to travel, and a commitment to meeting a 16-hour weekly billable target. A CPL is required for some positions; a flexible, hands-on manager is essential.