Regional Security Lead: Field Ops & Client Success

Securitas USA; Abilene (TX); On-site; USD 85,000 - 91,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

10 vacation days, 4 floating holidays,

401(k)

Job summary

Securitas USA is seeking a Regional Security Specialist (Regional Account Manager) in Abilene, TX. You will manage guard service delivery for a key client, ensuring service quality, scheduling, staffing, billing, and compliance while maintaining strong client relationships.

You will work independently in the field, escalating issues to the Global Program Director when needed and driving continuous improvement across the account to meet financial and operational goals.

Qualifications

• Hands-on security leadership with strong business acumen.
• Ability to lead teams, manage client relationships, and drive operational performance.

Responsibilities

• Oversee guard service operations for a key client in Abilene, TX.
• Manage scheduling, staffing, billing, training and compliance.
• Establish and monitor KPIs and reporting, including QBRs.
• Collaborate with Global Program Director to align with global standards.

Skills

Client relationship management

Leadership

Communication

Decision making

Education

Bachelor's degree in a related field

Job description

Securitas USA is seeking a Regional Security Specialist (Regional Account Manager) in Abilene, TX. You will manage guard service delivery for a key client, ensuring service quality, scheduling, staffing, billing, and compliance while maintaining strong client relationships.

You will work independently in the field, escalating issues to the Global Program Director when needed and driving continuous improvement across the account to meet financial and operational goals.