Regional Scheduling Coordinator for Customer Experience

FlightSafety International; Savannah (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

FlightSafety International is seeking a Regional Scheduling Specialist in Savannah, Georgia. This role focuses on providing streamlined scheduling support for external customers, ensuring an excellent customer service experience.

The ideal candidate will possess a bachelor’s degree or equivalent experience, and have 1-2 years in customer service or account management. Key responsibilities include managing customer scheduling, collaborating with various departments, and ensuring regulatory compliance.

Qualifications

• 1-2 years of experience in customer service, client experience or related fields.
• Ability to manage scheduling processes effectively with attention to detail.
• Flexibility to interact with various clients and adapt to changes.

Responsibilities

• Act as scheduling resource for assigned customer accounts.
• Manage the customer scheduling process according to procedures.
• Collaborate with critical cross-functional partners to ensure timely coordination.

Skills

Excellent customer service skills

Excellent verbal and written communication skills

Excellent time management skills

Critical thinking solutions

Flexibility in working schedule

Education

Bachelor’s degree preferred

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

FlightSafety International is seeking a Regional Scheduling Specialist in Savannah, Georgia. This role focuses on providing streamlined scheduling support for external customers, ensuring an excellent customer service experience.

The ideal candidate will possess a bachelor’s degree or equivalent experience, and have 1-2 years in customer service or account management. Key responsibilities include managing customer scheduling, collaborating with various departments, and ensuring regulatory compliance.