Regional Sales Manager, Service Business Unit - WEST (REMOTE)

ABEC; Bethlehem (Northampton County); On-site; USD 110,000 - 170,000; Full time

Job summary

ABEC is seeking a Regional Sales Manager for the Western Region to grow service revenue and market share with biopharmaceutical manufacturers. The role emphasizes proactive relationship-building, solution-based selling, and collaboration with cross-functional teams to deliver value-driven service offerings.

You will manage key accounts, pursue new business opportunities, and develop territory growth plans while traveling 60–80% of the time to customer sites and events.

Qualifications

• Bachelor’s degree required or equivalent in Science, Engineering, Business, or related field.
• Experience in consultative, solution-based sales in biopharmaceutical manufacturing preferred.
• Proven ability to influence across operations, procurement, engineering, quality, and leadership.
• Strong verbal, written, presentation, and negotiation skills.
• Minimum two years of CRM experience and willingness to travel 60–80%.

Responsibilities

• Manage and grow an existing portfolio of strategic customer accounts.
• Identify, qualify, develop, and close new business opportunities.
• Develop and execute territory growth plans to increase service revenue and market share.
• Build strong customer relationships through proactive engagement and responsiveness.
• Collaborate with ABEC leaders and technical teams to close opportunities.
• Travel throughout territory as needed (60%–80%).

Skills

Relationship building

Business development

Communication

Negotiation

Strategic selling

Prospecting

Education

Bachelor’s degree in Science, Engineering, Business, or related field

Tools

CRM systems

Job description

Regional Sales Manager – Service Business Unit (Western Region)

Ideal candidates will reside within the Western USA Region.

The Western Region Territory states for SERVICE is defined as: WA, OR, CA, ID, NV, UT, AZ, MT, WY, CO, NM.

As a key member of the Service sales team, you will be responsible for growing revenue, expanding market share, and positioning ABEC's service capabilities as a strategic advantage for customers operating in the biopharmaceutical manufacturing industry.

Why This Opportunity Stands Out

At ABEC, Service is more than supporting equipment. It's about becoming a trusted partner that helps customers optimize performance, maximize uptime, and achieve their business objectives.

In This Role, You'll Have The Opportunity To

• Partner with leading biopharmaceutical manufacturers around the world.
• Support customers throughout the lifecycle of their ABEC systems.
• Deliver value-added service solutions that strengthen long-term partnerships.
• Influence customer success while contributing to the growth of a global industry leader.
• Build a rewarding sales career within an innovative and entrepreneurial organization.

What You'll Do

As the Regional Sales Manager for Service, you will be responsible for both account management and business development activities within your territory.

Key Responsibilities

• Manage and grow an existing portfolio of strategic customer accounts.
• Identify, qualify, develop, and close new business opportunities.
• Develop and execute territory growth plans to increase service revenue and market share.
• Build strong customer relationships through proactive engagement and exceptional responsiveness.
• Develop account strategies that align customer needs with ABEC's service offerings.
• Collaborate with ABEC Business Unit leaders and technical teams to identify and close opportunities.
• Coordinate customer meetings, presentations, proposals, and sales negotiations.
• Monitor market conditions, industry trends, and competitive activity to identify opportunities for growth.
• Maintain accurate sales forecasts, pipeline activity, and customer call reports.
• Provide market intelligence and customer feedback to senior management.
• Establish and maintain strong professional networks within the biopharmaceutical industry.
• Drive customer satisfaction through consistent communication and relationship management.
• Manage territory expenses effectively while achieving revenue objectives.
• Partner with colleagues across multiple locations to leverage best practices and maximize results.
• Participate in Continuous Improvement initiatives that drive operational excellence.
• Travel throughout the assigned territory as needed (approximately 60% to 80%).

What Makes You Successful

You are a strategic relationship builder who understands that exceptional service creates long-term customer loyalty. You are equally comfortable prospecting for new opportunities, navigating complex organizations, and collaborating with technical teams to develop customer-focused solutions.

The Ideal Candidate Brings

• A customer-first mindset.
• Strong business development capabilities.
• Exceptional communication and relationship-building skills.
• The ability to influence decision-makers at multiple levels.
• A passion for delivering value through service and partnership.

Qualifications

• Bachelor's degree in Science, Engineering, Business, or a related field.
• Proven success in consultative sales, strategic selling, and negotiation.
• Three to five years of experience selling within the biopharmaceutical manufacturing industry or demonstrated success in outside direct sales using a consultative, solution-based approach.
• Knowledge of one or more of the following sectors: Biopharmaceutical Manufacturing, Engineering, or Industrial Manufacturing
• Ability to influence stakeholders across operations, procurement, engineering, quality, product development, and executive leadership functions.
• Demonstrated success working in fast-paced, highly competitive environments.
• Strong verbal, written, presentation, and negotiation skills.
• Experience collaborating across cross-functional teams to achieve customer and business objectives.
• Ability to work independently with minimal supervision.
• Minimum of two years of CRM experience.
• Willingness to travel extensively within the assigned territory (60% to 80%).

Service-Focused Sales Excellence

This role is uniquely positioned at the intersection of sales and customer success.

Your success will come from helping customers maximize the value of their investment in ABEC equipment and services, including:

• Long-term service agreements
• Field service support
• Preventative maintenance programs
• Technical upgrades and optimization initiatives
• Spare parts and lifecycle management solutions
• Continuous operational improvement opportunities

By delivering exceptional service and building trusted partnerships, you'll play a critical role in strengthening customer relationships and creating sustainable business growth.

Compensation & Rewards

At ABEC, we recognize and reward high-performing sales professionals who create meaningful value for customers and drive business growth.

What We Offer

• Competitive base salary based on experience and expertise.
• Uncapped incentive Compensation Plan rewarding revenue growth, customer retention, and new business development.
• Performance-based earnings opportunities tied directly to your success.
• Comprehensive benefits package including medical, dental, vision, life, and disability coverage.
• 401(k) Retirement Savings Program with 40% match.
• Generous Paid Time Off and company holidays.
• Professional development opportunities including training, mentorship, and career advancement.
• Industry exposure through customer visits, networking events, and conferences.
• Career growth potential within a global organization serving one of the world's fastest-growing industries.

Make an Impact!

At ABEC, your work directly supports the companies developing critical medicines, vaccines, and therapies that improve lives around the world. If you're energized by customer relationships, motivated by growth, and committed to delivering world-class service solutions, we'd love to hear from you.

Join ABEC and help our customers achieve more through exceptional service, trusted partnerships, and innovative solutions.