Regional Sales Manager, North America – Cold Chain Solutions

Symbiotic Services; Illinois; On-site; USD 120,000 - 170,000; Full time

Job summary

Symbiotic Services is seeking a Regional Sales Manager to lead and scale commercial operations across North America from Arlington Heights, IL. This leadership role focuses on team oversight, strategic execution, and driving performance in sales and customer service.

You will drive the sales strategy, coach teams, set KPIs, manage key accounts, and collaborate with internal groups to deliver tailored Cold Chain solutions.

Qualifications

• 10+ years of experience in cold chain, temperature-controlled packaging, or related industries.
• Proven leadership experience managing sales teams.
• Experience in life sciences, pharma, or food/logistics environments preferred.

Responsibilities

• Lead, develop, and oversee regional sales and customer service teams
• Drive execution of sales strategy through leadership, coaching, and accountability
• Establish KPIs and processes to improve performance and customer experience
• Maintain involvement in key accounts and strategic opportunities
• Partner with internal teams to deliver tailored solutions
• Provide market insights on trends, competition, and customer needs
• Oversee pipeline management and forecasting

Skills

Sales leadership

Forecasting

Strategic planning

Customer service

Communication skills

Job description

Regional Sales Manager, North America – Cold Chain Solutions

Arlington Heights, United States | Posted on 04/09/2026

Regional Sales Manager, North America – Cold Chain Solutions

Company: Symbiotic Services

Overview

Symbiotic Services is seeking a Regional Sales Manager to lead and scale commercial operations across North America. This leadership role focuses on team oversight, strategic execution, and driving performance across sales and customer service functions.

Key Responsibilities

Lead, develop, and oversee regional sales and customer service teams

Drive execution of sales strategy through leadership, coaching, and accountability

Establish KPIs and processes to improve performance and customer experience

Maintain involvement in key accounts and strategic opportunities

Partner with internal teams to deliver tailored solutions

Provide market insights on trends, competition, and customer needs

Oversee pipeline management and forecasting

Qualifications

10+ years of experience in cold chain, temperature-controlled packaging, or related industries

Proven leadership experience managing sales teams

Strong understanding of manufacturing and/or packaging solutions

Experience in life sciences, pharma, or food/logistics environments preferred

Demonstrated ability to drive results through teams

Strong communication and leadership skills

Highlights

Player-coach leadership role with team ownership

High visibility with senior leadership

Opportunity to shape sales and customer experience functions