Regional Robotics Engineer - Remote Training & Support

FANUC America Corporation

Columbus (OH)

On-site

USD 83,716 - 135,062

Full time

14 days+

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Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Program

Life Insurance

Short-Term & Long-Term Disability

Tuition Reimbursement

Wellness Program

Flexible Spending Accounts

Employee Assistance Program

Flexible Benefit Dollars

Holiday & Vacation Program

Job summary

FANUC America Corporation seeks an Engineer to provide technical support and training to integrators and end users across a multi-state region in the Midwest, Mid-Atlantic, and Northeast. This fully remote position is ideally based between Mason, Ohio and Boston, MA.

You will use FANUC tools to assist customers and support sales initiatives to drive regional growth. The ideal candidate has a background in automation/robotics, strong problem-solving skills, and the ability to work with Sales and

Qualifications

Bachelor’s degree in electrical or mechanical engineering, or related technical field, or equivalent relevant experience.
Experience in the engineering and integration of industrial robotics automation systems.
Ability to read electrical and controls prints.
Ability to interact and support Sales and Applications Engineering with engineering expertise using strong interpersonal skills in listening, speaking and written communication.
Must be able to legally drive throughout the regional area for business as required.

Responsibilities

Identify and visit key, new, or competitor accounts in the region; build relationships with engineering, management and ownership by spending time training and strengthening customer skillsets.
Build and strengthen relationships with regional ASI network and regional end users to improve robot sales through training, technology transfer, and application assistance both in-house and on-site; develop a deep understanding of the ASIs products, customers, and goals.
Assist internal and external customers by providing product and system expertise, in areas such as robot hardware and software, machine vision, and system safety.
Use SolidWorks, AutoCAD, and FANUC simulation software to assist internal and external customers in the application of robotic automation solutions.
Promote the use of ROBOGUIDE, Payload Checker and other pre-engineering tools.
Work with all customers to address issues associated with the setup and integration of both common and higher-end robot options.
Track and document any/all support requests providing detailed resolutions and appropriate customer information.
Support customers with Vision Evaluations and troubleshooting their existing iRVision systems.
Support customers with Demo and Sim Evaluations using both physical and virtual robots.
Accompany sales team on sales calls when a high level of technical support is required.
Attend and work/support/setup various trade shows throughout the year.
Overnight travel as required throughout the US potentially up to 50% of the time.