Regional Retail Operations Manager

Driveline; Philadelphia (Philadelphia County); On-site; USD 44,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K program with Company match

Employee Assistance Program

Prescription drug discounts

Employee discounts

Job summary

Driveline is seeking a Retail Operations Manager to lead a team of 100+ hourly merchandising associates across 200+ retail locations. The role involves traveling to stores, engaging with staff and clients, and ensuring timely execution of merchandising initiatives, audits, and data collection.

The ideal candidate will recruit and train staff, meet client expectations, and drive on-time project execution with strong communication and organizational skills.

Qualifications

• Bachelor’s degree in marketing, management, or related field or equivalent supervisory/management experience.
• 1–2 years of retail or field operations experience.
• Firm understanding of Retail and/or Retail Merchandising practices.

Responsibilities

• Train, coach, manage and mentor hourly employees within a given market area.
• Maintain 95%+ on-time execution rate for all assigned projects.
• Foster interactive working relationships with retailers and client personnel.
• Verbal communication with assigned employees on a consistent basis.
• Deliver timely responses to company team members with actionable follow-ups.
• Plan and organize staffing to meet client project requirements.
• Manage district costs such as drivetime, mileage, and overtime.
• Control merchandising expenses including overtime, drivetime, mileage, and related travel costs.
• Cultivate a flexible labor pool to handle routine business spikes.
• Work as part of a Regional team, contributing to the overall Region and Company success.
• Travel daily/weekly to job worksites to engage with clients and employees for execution excellence.
• Handle employee relations matters with HR and Leave Departments.
• Assist other Districts with staffing and execution as dictated by the business.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Microsoft Outlook

Microsoft Excel

Microsoft Word

Driver's license

Education

Bachelor’s degree in marketing/management or related field

Job description

Driveline is seeking a Retail Operations Manager to lead a team of 100+ hourly merchandising associates across 200+ retail locations. The role involves traveling to stores, engaging with staff and clients, and ensuring timely execution of merchandising initiatives, audits, and data collection.

The ideal candidate will recruit and train staff, meet client expectations, and drive on-time project execution with strong communication and organizational skills.