Regional Representative - Sales

Intelligent Video Solutions LLC; Sussex (WI); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid work schedule

Competitive compensation package

Health insurance

401k Plan

Paid time off

Company cookouts

Job summary

Intelligent Video Solutions LLC is seeking a Regional Representative to enhance customer success and drive sales in a hybrid work environment. Your focus will be on increasing renewal rates and managing customer relationships effectively.

This position requires a commitment to the company's core values and involves achieving sales quota, maintaining Salesforce records, and deepening customer partnerships through annual reviews and training.

Qualifications

• 1 year's sales or customer service experience.
• Excellent written and verbal communication and presentation skills.
• Ability to nurture long-term customer partnerships.
• Attention to detail and follow through on commitments.
• Ability to manage simultaneous projects.
• Valid driver's license and driving record with no major violations.

Responsibilities

• Increase renewal rates and reduce churn by driving positive customer success outcomes.
• Achieve sales quota within assigned territory.
• Advance each sale through various stages, including lead qualification and project handoff.
• Gather required project details for accurate solution design.
• Maintain current Salesforce records and forecast data.
• Conduct annual reviews and training as needed.

Skills

Sales experience

Customer service skills

Communication skills

CRM software knowledge

Attention to detail

Tools

Salesforce

Job description

Description

Intelligent Video Solutions (IVS) is a software company passionate about helping our clients use video to advance their organization's purpose. Unified by the goal of providing outrageous customer service, our team can design, implement and support any size video observation and recording deployment. Our solutions are built from the ground up to support critical user objectives. Our flagship software, VALT, empowers industries including clinical skills training, education, and law enforcement to use video capture more effectively.

We are proud to be a Wisconsin-based company and serve customers throughout North America and internationally from our headquarters in Sussex, Wisconsin.

What you will be doing:

As a Regional Representative you will increase renewal rates and reduce churn by helping drive positive customer success outcomes in your assigned territory. Specific territory to be determined.

More specifically, you will:

• Practice IVS core values: Do the right thing; be easy to work with; stay sharp; continuously improve and have fun.
• Achieve sales quota within assigned territory.
• Attain and maintain core product knowledge.
• Advance each sale through lead qualification, discovery, demo, quote review, technical review, procurement, and conclude with project handoff to IVS project management.
• Gather required project details for accurate solution design.
• Maintain current and accurate Salesforce records and forecast data.
• Manage customer renewals.
• Deepen customer partnerships by conducting annual reviews and training as needed.
• Travel up to 10-15% or within travel budget annually.

IVS Benefits

We create raving fans of our employees by providing a welcoming, supportive, and fun environment and stellar benefits package including:

• Hybrid work schedule
• Competitive compensation package, base with commission and bonus
• Health, dental, and vision insurance
• Life Insurance and Short-term disability insurance
• Paid time off and paid holidays
• Company-matched 401k Plan
• Company cookouts
• Camaraderie and creative outlets

Requirements

What you need to qualify:

• 1 year's sales or customer service experience
• Excellent written and verbal communication and presentation skills
• Ability to nurture long-term customer partnerships
• Attention to detail and follow through on commitments
• Ability to manage simultaneous projects
• Knowledge of CRM software (i.e. Salesforce) is a plus
• Valid driver's license and driving record with no major violations