Inside Sales Representative - Technical

Burgess Computer Decisions, LLC; Vernon Hills (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Student loan payment assistance

401(k) match

Employee assistance program

Health insurance

Paid parental leave

Paid time off

Referral program

Vision insurance

Volunteer time off

Job summary

Burgess Computer Decisions, LLC is seeking an Account Representative to join our energetic team in Vernon Hills, Illinois. This role focuses on enhancing customer relationships and driving sales through effective communication and strategic planning.

The ideal candidate will have a strong sales background and a passion for understanding customer needs. We offer a competitive salary and a comprehensive benefits package including student loan assistance and health insurance.

Qualifications

• 2 years of prior sales experience in a fast‑paced dynamic environment.
• Demonstrated ability to conduct client presentations and consultative discussions.
• Excellent presentation skills and proven record of sales achievements.
• Strong communication and relationship‑building skills.

Responsibilities

• Maintain a deep understanding of company products and features.
• Increase customer renewals through calls and strategic reviews.
• Develop territory action plans for establishing new partner relationships.
• Coordinate with the Business Development Manager on large opportunities.
• Identify specific accounts to develop within the assigned region.

Skills

Sales experience

Presentation skills

Communication skills

Relationship-building

Job description

About this position

Come join our tight-knit team at BCD, where we prioritize collaboration and community. As a smaller business, we pride ourselves on fostering an inclusive environment where every voice is heard and valued. We believe in the power of teamwork to achieve our goals and encourage innovation at every level, while having fun along the way. If you're passionate about contributing to your unique set of skills, and thrive in a dynamic, fast-paced environment, we'd love to welcome you aboard. BCD provides secure, reliable video storage solutions, tailored to the needs of any project site. From small retailers looking to monitor foot traffic to large-scale smart cities deploying AI-based video analytics to improve safety, BCD collaborates with security integrators around the globe to create a safer world.

Job Summary

At BCD, you will be part of an experienced high-energy team dedicated to both customer and employee satisfaction. Your talent and enthusiasm, coupled with our training and direction, can lead to a lucrative, rewarding career in a technology second to none. There is a reason why 95% of our business is repeat business. We are growing every day and looking for the next step to expand our reach. Vital to our success, Account Representatives handle all day-to-day activity and are responsible for driving partner relationships, ensuring successful deployment and adoption of our products, and increasing customer renewals. This role requires strong product knowledge, outstanding communication skills, and the ability to identify and develop new opportunities for growth within assigned regions.

Key Responsibilities

• Maintain a deep understanding of company products and communicate relevant features and functionality to unassigned customers based on their specific business needs.
• Increase customer renewals by conducting regular check‑in calls, providing status updates, and performing strategic business reviews to align objectives and outcomes.
• Develop territory action plans for establishing new partner relationships.
• Coordinate closely with the assigned Business Development Manager on large opportunities to ensure a successful close.
• Identify specific accounts within the assigned region to focus on and develop.

Requirements

• 2 years of prior sales experience in a fast‑paced dynamic environment
• Demonstrated ability to conduct client presentations and consultative discussions
• Excellent presentation skills and proven record of sales achievements
• Strong communication and relationship‑building skills with both internal and external stakeholders.
• Valid passport and driver’s license required.

Competitive Salary and Comprehensive Benefits Package

• Student loan payment assistance
• Retirement planning and 401(k) match
• Employee assistance program
• Health insurance
• Life insurance
• Legal insurance
• Identity protection insurance
• Paid parental leave
• Paid time off
• Parental leave
• Immediate family members
• Non‑immediate family members
• Pet bereavement leave
• Robust Paid holidays
• Referral program
• Vision insurance
• Volunteer time off

Travel Required

• Less than 10%