Regional Quality & Compliance Leader

Pacific Clinics; Fresno (CA); On-site; USD 83,000 - 102,000; Full time

Benefits offered by this job

Benefits Eligibility starts on day ONE

401K Employer Match up to 4%

Competitive Time Off Plans

Job summary

Pacific Clinics seeks an Associate Director Quality Support to manage quality assurance structures across large geographic regions, ensuring alignment with agency standards and regulatory requirements. The role includes data collection, reporting, and leading regional quality improvement initiatives.

The position reports to Quality Assurance, HIM and Customer Services leadership and may assist in RFP preparation, client services management and training activities.

Qualifications

• Master's Degree in Social Work, Marriage and Family Counseling, Psychology, or related field.
• Five or more years of relevant experience required; two years of relevant experience equals one year of education.

Responsibilities

• Participates as a member of the regional leadership team.
• Functions as a liaison to county Quality Assurance Departments within the region.
• Attends relevant county meetings and communicates changes to quality management expectations.
• Develops, implements and maintains quality assurance structures compliant with federal, state, county and organizational requirements.
• Gathers information to produce routine reports supporting quality management structures.
• Collects and maintains data on complaints and grievances in the region.
• Coordinates and produces routine and special reports to internal and external sources.
• Leads regional quality improvement committees and Continuous Quality Improvement processes.

Education

Master's Degree in Social Work

Job description

Pacific Clinics seeks an Associate Director Quality Support to manage quality assurance structures across large geographic regions, ensuring alignment with agency standards and regulatory requirements. The role includes data collection, reporting, and leading regional quality improvement initiatives.

The position reports to Quality Assurance, HIM and Customer Services leadership and may assist in RFP preparation, client services management and training activities.