Regional QA Director, Southeast — Quality Leadership

Quest Diagnostics Incorporated; Tampa (FL); Hybrid; USD 200,000 - 260,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking a Senior Director of Quality Assurance based in Tampa, FL (hybrid). You will lead quality management systems for the Southeast Region, ensuring compliance with CAP, CLIA, ISO, and internal standards while driving continuous improvement across regional operations.

You will oversee audits, QA data analysis, and critical quality systems, collaborating with national and regional leaders to align strategy, training, and vendor relationships.

Qualifications

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or related field; advanced degree preferred.
• ASCP licensure (MT/MLS/CLS) preferred.
• Certified Quality Auditor (CQA) or CMQ/OE preferred.
• Lean/Six Sigma and/or Laboratory Quality Management Systems certification preferred.
• 15 years in CAP/CLIA-regulated clinical lab with 10+ years QA leadership.

Responsibilities

• Oversee regional QA leadership to manage and improve quality systems compliant with CAP/CLIA/DOH and ISO requirements.
• Lead audits, proficiency testing, and regulatory inspections.
• Manage quality software platforms (Smartsolve, MediaLab) and SOP rollout.
• Drive continuous improvement and data-driven decisions across the region.

Skills

Strategic leadership

Statistical analysis

Root-cause analysis

Quality mindset

Cross-functional collaboration

Education

Bachelor's degree in Medical Technology / Clinical Laboratory Science or related field

ASCP licensure (MT/MLS/CLS)

CMQ/OE or CQE certification

Lean/Six Sigma certification

Tools

Laboratory quality management software

Job description

Quest Diagnostics Incorporated is seeking a Senior Director of Quality Assurance based in Tampa, FL (hybrid). You will lead quality management systems for the Southeast Region, ensuring compliance with CAP, CLIA, ISO, and internal standards while driving continuous improvement across regional operations.

You will oversee audits, QA data analysis, and critical quality systems, collaborating with national and regional leaders to align strategy, training, and vendor relationships.