Regional Multi Family Property Manager

A Better Way ABA; Columbus (OH); On-site; USD 55,000 - 80,000; Full time

Job summary

A Better Way ABA is seeking a Regional Property Manager to oversee multiple residential properties, driving occupancy and tenant satisfaction while ensuring compliance with housing regulations. You will lead regional teams, manage budgets, and coordinate vendor relationships across locations.

You will use Yardi or OneSite to track leasing, rents, maintenance, and data entry, while upholding safety standards and high service levels for residents.

Qualifications

• Proven experience in property management or real estate administrative roles with a focus on multifamily housing.
• Extensive knowledge of LIHTC programs, Section 8 housing regulations, Fair Housing laws, landlord-tenant law, and legal administrative procedures.
• Proficiency with Yardi or OneSite; solid data entry and filing skills using Office tools.

Responsibilities

• Oversee the daily operations of multiple residential properties, ensuring high standards of service, maintenance, and tenant satisfaction.
• Develop and implement regional strategies to optimize occupancy rates, lease renewals, and revenue growth through effective leasing and upselling techniques.
• Manage property budgets, financial reporting, and vendor relationships to maintain fiscal health and operational efficiency.
• Ensure compliance with Fair Housing regulations, Section 8 housing programs, LIHTC requirements, and all relevant legal standards including landlord-tenant law.
• Supervise property staff across locations, providing coaching on conflict management, customer service excellence, and administrative procedures.
• Coordinate property maintenance and facilities management efforts to uphold safety standards and enhance resident satisfaction.
• Conduct regular inspections to monitor property conditions, oversee repairs via CMMS, and ensure adherence to legal administrative processes.
• Lead negotiations for contracts with vendors and service providers while maintaining strong customer relationships through effective phone etiquette and conflict resolution skills.

Skills

Property management

Multifamily housing

Negotiation

Leadership

Customer service

Tools

Yardi

OneSite

MS Office

Job description

Full job description

Energize your career as a Regional Property Manager, leading the charge in overseeing multiple residential properties with enthusiasm and strategic insight. In this dynamic role, you will champion operational excellence, foster strong tenant relationships, and ensure compliance with all housing regulations. Your proactive leadership will drive property performance, maximize occupancy, and cultivate a vibrant community atmosphere across your region. Join us to make a tangible impact in property management while enjoying a rewarding and fast-paced environment that values your expertise and dedication.

• Oversee the daily operations of multiple residential properties, ensuring high standards of service, maintenance, and tenant satisfaction.

• Develop and implement regional strategies to optimize occupancy rates, lease renewals, and revenue growth through effective leasing and upselling techniques.

• Manage property budgets, financial reporting, and vendor relationships to maintain fiscal health and operational efficiency.

• Ensure compliance with Fair Housing regulations, Section 8 housing programs, LIHTC (Low-Income Housing Tax Credit) requirements, and all relevant legal standards including landlord-tenant law.

• Supervise property staff across locations, providing coaching on conflict management, customer service excellence, and administrative procedures.

• Utilize property management software such as Yardi or OneSite to track leasing activities, rent collections, maintenance requests, and data entry with precision.

• Coordinate property maintenance and facilities management efforts to uphold safety standards and enhance resident satisfaction.

• Conduct regular inspections to monitor property conditions, oversee repairs via CMMS (Computerized Maintenance Management System), and ensure adherence to legal administrative processes.

• Lead negotiations for contracts with vendors and service providers while maintaining strong customer relationships through effective phone etiquette and conflict resolution skills.

• Proven experience in property management or real estate administrative roles with a focus on multifamily housing or similar environments.

• Extensive knowledge of LIHTC programs, Section 8 housing regulations, Fair Housing laws, landlord-tenant law, and legal administrative procedures.

• Proficiency in property management software such as Yardi or OneSite; experience with Office tools for data entry and filing is essential.

• Strong background in sales techniques including upselling lease renewals and new leases to maximize occupancy rates.

• Excellent negotiation skills paired with conflict management capabilities to handle tenant issues effectively.

• Demonstrated ability to manage multiple properties efficiently while maintaining high customer service standards.

• Exceptional organizational skills with attention to detail in contracts, legal documentation, filing systems, and data entry tasks.

• Effective communication skills - both verbal and written - coupled with professional phone etiquette for engaging tenants and vendors alike.

• Facilities management experience is a plus for coordinating maintenance projects smoothly from start to finish. Join us as a Regional Property Manager if you're passionate about leading teams, enhancing communities, and driving operational success in a fast-moving environment!