Regional Property Manager

CYM Living; Fort Wayne (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Health, dental, and vision insurance

401(k)

Paid time off and holidays

Professional development and certific,

Employee housing discount (where appic

Employee housing discount (where applc

Job summary

CYM Living, a national real estate firm with corporate headquarters in Chicago, IL, and operations near New York City, is seeking a Regional Property Manager for a portfolio of multi‑family communities. The role leads onsite management teams, drives occupancy, revenue, and NOI, and ensures asset preservation while maintaining exceptional customer service.

Travel across the assigned region is required. Ideal candidates have 5–7+ years in multi‑family property management, strong financial acumen,

Qualifications

• Bachelor's degree or equivalent experience in real estate or property management.
• 5–7+ years multi-family property management experience.
• 3+ years overseeing multiple properties or regional portfolios.
• Proven budgeting, financial reporting, and NOI performance.
• Strong knowledge of Fair Housing and landlord-tenant laws.
• Excellent leadership, communication, and organizational skills.

Responsibilities

• Oversee day-to-day operations of multiple multifamily communities in assigned region.
• Meet or exceed occupancy, revenue, and NOI goals with site teams.
• Lead budgeting, financial reviews, and KPI analysis.
• Manage capital improvements and property transitions.
• Recruit, train, mentor, and evaluate Community Managers and staff.
• Ensure compliance with housing laws and company policies.
• Collaborate with marketing to maximize occupancy and retention.
• Prepare and present operational and financial reports to senior leadership.

Skills

Financial analysis

Leadership

Budgeting

Strategic planning

Communication

Team development

Operational excellence

Customer service orientation

Education

Bachelor's degree in Business, Real Estate, Property Management, or related field

Tools

AppFolio

Yardi

RealPage

Entrata

OneSite

Job description

Overview: CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands‑on approach to real estate investment and property management, accomplishing our mission by incorporating data and technology with hyperlocal customer service to all units.

We are seeking an experienced and results-driven Regional Property Manager to oversee the operational, financial, and physical performance of a portfolio of multi‑family residential communities. The Regional Property Manager will provide leadership, guidance, and support to on‑site management teams while ensuring each property achieves occupancy, revenue, resident satisfaction, and asset preservation goals.

The ideal candidate is a strategic leader with strong financial acumen, extensive knowledge of multi‑family property management, and a passion for developing high‑performing teams.

• Portfolio Management
• Oversee the day-to-day operations of multiple multi‑family communities within an assigned region.
• Ensure properties consistently meet or exceed occupancy, revenue, and NOI goals.
• Monitor property performance through regular financial and operational reviews.
• Conduct routine site inspections to ensure curb appeal, maintenance standards, and compliance with company expectations.
• Financial Management
• Develop, review, and manage annual operating budgets.
• Analyze monthly financial statements, variances, and key performance indicators.
• Implement strategies to maximize revenue while controlling operating expenses.
• Monitor delinquency, bad debt, and collections.
• Leadership & Team Development
• Recruit, train, mentor, and evaluate Community Managers and regional support staff.
• Foster a culture of accountability, collaboration, and exceptional customer service.
• Conduct regular performance evaluations and coaching sessions.
• Support succession planning and employee development initiatives.
• Operations
• Ensure compliance with company policies, fair housing laws, landlord‑tenant regulations, and local, state, and federal requirements.
• Partner with maintenance leadership to ensure preventative maintenance programs are implemented.
• Oversee capital improvement projects, renovations, and property transitions.
• Respond to escalated resident concerns and resolve complex issues professionally.
• Marketing & Leasing
• Review market trends and competitive analysis.
• Collaborate with marketing teams to maximize occupancy and resident retention.
• Monitor resident satisfaction and online reputation management.
• Reporting
• Prepare and present regular operational and financial reports to senior leadership.
• Develop action plans to improve underperforming assets.
• Maintain accurate records and ensure timely reporting.

• Bachelor's degree in Business, Real Estate, Property Management, or a related field (or equivalent experience).
• 5–7+ years of progressive multi‑family property management experience.
• Minimum of 3 years managing multiple properties or a regional portfolio.
• Proven success managing budgets, financial reporting, and NOI performance.
• Strong understanding of Fair Housing regulations and landlord‑tenant laws.
• Excellent leadership, communication, and organizational skills.
• Proficiency with property management software (AppFolio, Yardi, RealPage, Entrata, OneSite, or similar).
• Valid driver's license with the ability to travel regularly throughout the assigned region.

Knowledge, Skills & Abilities

• Strong financial analysis and budgeting skills.
• Strategic planning and problem‑solving abilities.
• Exceptional leadership and team‑building skills.
• Ability to prioritize multiple properties and completing deadlines.
• Strong negotiation and conflict resolution skills.
• High level of professionalism and integrity.
• Excellent written and verbal communication.

Performance Expectations

• Achieve occupancy and revenue targets.
• Improve resident retention and satisfaction.
• Maintain budget compliance and expense control.
• Develop and retain high‑performing site teams.
• Ensure regulatory and company policy compliance.
• Drive operational excellence across the portfolio.

Physical Requirements

• Frequent travel between properties.
• Ability to walk communities, climb stairs, and inspect property conditions.

• Competitive salary
• Performance‑based bonus opportunity
• Health, dental, and vision insurance
• 401(k)
• Paid time off and holidays
• Professional development and certification assistance
• Employee housing discount (where applicable)

CYM Living is an equal opportunity employer.