Regional Property Manager

WMFHA; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading real estate firm is seeking a Regional Portfolio Supervisor to oversee a diverse portfolio of multifamily properties. This role involves leadership, financial management, and ensuring compliance with company policies. The ideal candidate will have strong communication skills and a commitment to customer service. The position requires 50% travel to properties in Texas.

Qualifications

• Ability to interact professionally with various stakeholders.
• Experience in hiring and training property managers.
• Strong financial planning and monitoring skills.

Responsibilities

• Lead and coordinate operations of multifamily properties.
• Monitor property performance and ensure compliance.
• Prepare operational plans impacting financial performance.

Skills

Leadership

Communication

Customer Service

Financial Management

Job description

We are excited to announce that our company is growing and we are adding to our team! The Stellar Family is a privately held real estate firm specializing in the multifamily industry. We operate a diversified family of companies focusing on Investment, Development, Construction and Management within the Multifamily Industry. We are a purpose driven organization characterized by passion and excellence.

We are committed to invest in property, while developing people, to serve others and make an impact that matters.

Our Core Values: Integrity, Attitude, Excellence and Growth

POSITION OVERVIEW

This position will be based out of either Lubbock, TX or Dallas, TX. The purpose of the Regional Portfolio Supervisor position is to lead and coordinate the managerial operations and performance of a diverse portfolio of multifamily properties. The Regional Portfolio Supervisor’s responsibilities include the following:

PROCEDURES

Inter-Relationships: Able to interact professionally and respectfully with owners, corporate staff, venders, subcontractors and onsite staff.

Leadership:

• Example – Be a positive example for others demonstrated by your attitude, knowledge, skills and treatment of others.
• Communication – Communicate effectively with others through oral and written means.
• Implementation / Inspection – Coordinate implementation of company policies, procedures and initiatives. Monitor and inspect property performance to insure compliance.
• Accountability – After clearly communicating, effectively implementing and inspecting; hold associates accountable rewarding positive performance and addressing unacceptable performance.

Associates:

• Hiring – Hire all new Property Managers and be a resource for Managers in assisting them with their personnel needs.
• Training – Provide and coordinate training of on-site associates directly and through 3rd party resources.

Residents:

• Customer Service Policies and Procedures – Insure on-site customer service policies and procedures comply with best practices.
• Customer Complaints – Periodically receive customer complaints and coordinate addressing customer service issues.

Physical Plant:

• Monitoring – Monitor through inspections the physical condition of each property.
• Planning – Prepare plans to maintain and improve property physical conditions.
• Overseeing – Coordinate implementation of physical plant plans and monitor to insure successful implementation.
• Vendors/Contractors – Periodically work (directly or through the property manager) with vendors and contractors as needed negotiating services, products, pricing and terms as well as disputes.

Financial Management:

• Planning – Prepare various operational plans which impact the property’s financial performance such as marketing and leasing plans, renewal plans, operational budgets and capital improvement budgets.
• Monitoring – Monitor property performance against plans and budgets.
• Trouble-shooting – Identify variances from stated objectives and address problem areas making necessary corrections where needed to achieve performance objectives.

Corporate Policy and Procedure:

• Monitoring – Monitor and inspect property performance to insure compliance with company policies and procedures.
• Enforcement – Hold personnel accountable to company policies, procedures and performance standards.
• Innovation – Seek out industry best practice and pioneering innovation in all areas of work striving to continually improve company performance.

Business Development:

• Identify, market to and solicit fee management business from prospective new clients

Reporting:

• Director of Management Operations – Report directly to the Director of Management Operations
• Company Ownership – Report regularly to company ownership.
• 3rd Party Fee Clients – Report regularly to 3rd Party Fee Clients concerning their respective properties.

Teamwork:

• Interact and work with other company departments such as other Portfolio Supervisors, accounting, HR, construction, acquisition and development personnel.

Personal:

• Conduct oneself in a professional manor
• Be a self-starter and self-directed
• Be organized and thorough
• Continuously improve

Travel Requirements:

• 50% travel to nearby properties in Texas