Regional Program Operations Specialist — Impact

NYS Office for People With Developmental Disabilities; City of Schenectady (NY); On-site; USD 56,000 - 89,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Paid Vacation

Paid Personal Leave

Life Insurance

Job summary

NYS Office for People With Developmental Disabilities is seeking a Program Operations Specialist Trainee 1/2 or Specialist 1 to support the Regional Field Office’s Service Access, Eligibility, Self-Direction, Housing, and related units across an 18-county region. This role emphasizes planning, training, and coordination to deliver essential services for individuals with developmental disabilities.

Responsibilities include reviewing SART requests and waivers, training staff on OPWDD policies,

Qualifications

• A bachelor’s degree in a human services field.
• One year of experience in a federal or state certified human service program for Trainee 2.
• Two years of experience for Program Operations Specialist 1, including planning, coordinating or evaluating services.
• Juris Doctor, master’s or related degree can substitute for one year of experience.

Responsibilities

• Assist with receiving, reviewing, and processing SART requests and waivers.
• Review policies/procedures and conduct trainings for Self Direction and Waiver services.
• Represent the Regional Field Office in meetings regarding OPWDD services.
• Participate in Regional Office Quality Review and Assurance activities.
• Attend meetings/trainings with providers and public speaking engagements.
• Foster collaboration with families, agencies, and community partners.
• Maintain the Regional Field Office Policy and Procedural Manual.
• Provide technical assistance to Care Coordination Organizations and OPWDD providers.
• Use databases and Microsoft tools for data entry and reporting.

Skills

Public Speaking

Training

Data entry

Microsoft Word

SharePoint

TEAMS

Education

Bachelor's degree in human services

Tools

Databases

Spreadsheets

Job description

NYS Office for People With Developmental Disabilities is seeking a Program Operations Specialist Trainee 1/2 or Specialist 1 to support the Regional Field Office’s Service Access, Eligibility, Self-Direction, Housing, and related units across an 18-county region. This role emphasizes planning, training, and coordination to deliver essential services for individuals with developmental disabilities.

Responsibilities include reviewing SART requests and waivers, training staff on OPWDD policies,